Chloe Loftin
Grand Prairie,TX
Summary
Skilled in casualty and property loss and underwriting, excelled at Allied Solutions and E.A Renfroe-Statefarm by enhancing claim resolution efficiency and mastering policy investigations. Known for exceptional customer service and risk assessment abilities, consistently achieved high satisfaction ratings and minimized financial risks, demonstrating both strong analytical and interpersonal skills. Claims Adjuster with deep experience in confidential litigation claims. Superbly positioned to investigate, evaluate and settle auto claims. Excellent abilities to decipher fraudulent activities, analyze data, confer with legal counsel and communicate with appraisers and vendors brokers to gain details for processing claims. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
4
4
years of professional experience
Work History
Claims Adjuster Assistant
Allied Solutions
04.2024 - Current
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
Claims Adjuster
E.A Renfroe- Statefarm
11.2021 - 08.2023
- Managed catastrophic loss events effectively by coordinating rapid response efforts and providing support to impacted policyholders.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Achieved cost savings through successful subrogation efforts, recovering funds from responsible parties in various claims scenarios.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
- Directed claims negotiations and managed 50 plus claims a day supported successful litigations for advanced issues.
Process Assitant
Amazon
08.2020 - 02.2022
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Facilitated knowledge sharing among 50 team members, fostering a culture of collaboration and innovation.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Education
Associate of Science -
Navarro College
Corsicana, TX05.2020
Skills
Casualty and property loss
Underwriting knowledge
Policy investigations
Risk Assessment
Claims Processing
Timeline
Claims Adjuster Assistant
Allied Solutions
04.2024 - Current
Claims Adjuster
E.A Renfroe- Statefarm
11.2021 - 08.2023
Process Assitant
Amazon
08.2020 - 02.2022
Associate of Science -
Navarro College
Similar Profiles
Shirley C. JohnsonShirley C. Johnson
Escrow Specialist at Allied SolutionsEscrow Specialist at Allied Solutions
Natasha WoodardNatasha Woodard
Implementation Manager at Allied SolutionsImplementation Manager at Allied Solutions
Jeffery DeVaultJeffery DeVault
Product Owner/Sr. Business Analyst at Allied SolutionsProduct Owner/Sr. Business Analyst at Allied Solutions
Brian FlynnBrian Flynn
Director of Engineering and AI at Allied SolutionsDirector of Engineering and AI at Allied Solutions
Nayomi KumbalaNayomi Kumbala
Product Owner at Upbound Group IncProduct Owner at Upbound Group Inc