Chloe MacLean
Murfreesboro,TN
Summary
Retail management professional with 5 years of experience in enhancing customer service and driving sales through effective team leadership and strategic visual merchandising. Skilled in inventory management, conflict resolution, and visual communication, consistently improving store performance and customer experience. Committed to fostering a collaborative environment and developing staff skills to achieve business goals.
Overview
6
6
years of professional experience
Work History
Store Manager
Aerie By American Eagle
01.2024 - Current
- Manage daily operations and enhance customer service quality.
- Boosted sales through effective team leadership.
- Developed staff skills, improving team performance.
- Resolved customer issues, enhancing store reputation.
- Implemented inventory strategies, optimizing stock levels.
- Analyzed sales data to identify trends, informing merchandising strategies and promotional activities.
- Managed scheduling and payroll processes, optimizing labor costs while maintaining staffing levels.
Visual merchandising manager
Victoria’s Secret
01.2020 - 01.2024
- Led visual merchandising, boosting sales through strategic displays and team collaboration.
- Enhanced store aesthetics, achieving measurable sales growth and improved customer experience.
- Managed merchandising projects, resolving challenges with innovative solutions and effective teamwork.
- Conducted regular store audits to ensure adherence to visual standards and guidelines.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
Education
High School Diploma -
Indian River High School
Philadelphia, NY08-2017
Skills
- Team Leadership
- Inventory Management
- Customer Engagement
- Conflict Resolution
- Visual Communication
- Operational efficiency
- Store layout
- Multitasking and organization
- Store merchandising
Timeline
Store Manager
Aerie By American Eagle
01.2024 - Current
Visual merchandising manager
Victoria’s Secret
01.2020 - 01.2024
High School Diploma -
Indian River High School