Summary
Overview
Work History
Education
Skills
Timeline
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Chloe McCafferty

Rochester,IL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Manager

American Eagle
07.2022 - Current
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Sales Associate

Ergadoozy
01.2021 - 09.2022
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Prioritized helping customers over completing other routine tasks in store.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Rochester High School, Rochester, IL US
Rochester
05.2024

Skills

  • Expectation setting
  • Human Resources Management
  • Performance Tracking and Evaluation
  • Training and Development
  • Project Planning
  • Problem Resolution
  • Verbal and written communication
  • Team Development
  • Sales management
  • Sales Techniques
  • Teamwork and Collaboration

Timeline

Manager

American Eagle
07.2022 - Current

Sales Associate

Ergadoozy
01.2021 - 09.2022

High School Diploma -

Rochester High School, Rochester, IL US

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Chloe McCafferty