Chloe Mills
Fowlerville,MI
Summary
Dynamic Administrative Assistant with proven QuickBooks proficiency at SMP Business and Tax Services LLC. Adept at enhancing customer satisfaction through exceptional service and problem-solving skills. Successfully managed invoicing and inventory processes while fostering strong client relationships. Committed to continuous learning and regulatory compliance, driving efficiency and accuracy in all tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
SMP Business and Tax Services LLC
Fowlerville, MI
12.2024 - Current
- Maintained monthly deadlines for clients by completing invoicing and billing through QuickBooks.
- Assisted in thoroughly tracking inventory and processing sales orders and packing slips.
- Maintained updated knowledge through continuing education and advanced training.
- Entered confidential client data into software applications for filing various types of taxes.
- Processed receipts for accounts payable and expenses, as well as accounts receivable and sales.
Reserved Relationship Banker
Bank of Ann Arbor
Livingston County, MI
11.2021 - Current
- Worked with cross-functional teams to achieve goals and develop innovative solutions to provide the best service for customers.
- Resolved discrepancies concerning customers' accounts, improving client satisfaction.
- Maintained and built strong client relationships through quality, personalized interactions.
- Facilitated account openings, including checking, savings, investment, and business accounts, adhering to compliance standards. As well as other banking services such as, wire transfers and direct deposit
- Built long-term relationships with customers by providing personalized service and support.
- Maintained an in-depth knowledge of banking products, services, and regulatory requirements.
- Identified transaction errors for unbalanced debits and credits.
Education
Some College (No Degree) - Accounting
Lansing Community College
Lansing, MISome College (No Degree) - Accounting
Northwood University
Midland, Michigan, MISkills
- QuickBooks proficiency
- Customer service
- Data entry and processing
- Microsoft and Google applications
- Team collaboration
- Regulatory compliance
- Multi-task management
- Problem-solving
Certification
- QuickBooks Online Certification
- Bookkeeping Certification
Accomplishments
- Made the Presidents list for 3 different semesters
Timeline
Administrative Assistant
SMP Business and Tax Services LLC
12.2024 - Current
Reserved Relationship Banker
Bank of Ann Arbor
11.2021 - Current
Some College (No Degree) - Accounting
Lansing Community College
Some College (No Degree) - Accounting
Northwood University