Chloe Morain
Clearfield
Summary
Professional with experience in customer service and employee training within a dining environment. Assisted in onboarding new staff by imparting knowledge on menu items and service techniques, ensuring adherence to health regulations during food handling and sanitation practices. Effectively addressed customer complaints and resolved conflicts among team members, contributing to a positive dining experience. Managed operational tasks including opening and closing duties, collaborating with kitchen staff to ensure timely service delivery.
Overview
4
4
years of professional experience
Work History
Lead Server
Ally’s Pizza
Clearfield
10.2021 - Current
- Assisted with training new employees on menu knowledge, and customer service techniques.
- Maintained cleanliness in the dining room by wiping down tables, chairs, and other surfaces between seating's.
- Enforced health regulations concerning food handling, storage, sanitation practices.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Performed cashier duties such as taking payments from customers and making change accurately.
- Resolved conflicts between employees quickly and fairly.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Managed opening and closing duties to facilitate restaurant operations.
- Trained new employees to perform duties.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
GED -
Canyon Heights High School
Kaysville, UTSkills
- Customer service
- Employee training
- Conflict resolution
- Health regulations
Timeline
Lead Server
Ally’s Pizza
10.2021 - Current
GED -
Canyon Heights High School