Chloe Overfield
Clarksville,TN
Summary
Proven Sales Consultant with a track record of enhancing customer satisfaction through expert advice and exceptional service at Qurate Retail Group. Skilled in CRM and time management, adept at fostering client relationships and leveraging product knowledge to close deals efficiently. Achieved significant improvements in client retention and sales outcomes.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Qurate Retail Group
02.2021 - 07.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Receptionist
Holiday Inn Hotel & Suites
06.2019 - 01.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Restaurant Waiter
Buffalo Wild Wings
08.2018 - 05.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
Colorado Technical University
Colorado Springs, CO 09.2023 -
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Closing Techniques
Timeline
Colorado Technical University
09.2023 -
Sales Consultant
Qurate Retail Group
02.2021 - 07.2023
Receptionist
Holiday Inn Hotel & Suites
06.2019 - 01.2021
Restaurant Waiter
Buffalo Wild Wings
08.2018 - 05.2019
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