Chloe Pendergrass
Charlotte,NC
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operation. Skilled in conflict resolution, problem solving, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Psa Airlines
10.2023 - Current
- Delivered exceptional customer service and ensured passenger satisfaction throughout flights.
- Executed safety procedures and conducted pre-flight checks to maintain compliance with regulations.
- Assisted in emergency preparedness drills, enhancing team readiness for various scenarios.
- Communicated effectively with crew members to ensure smooth flight operations and passenger comfort.
- Managed cabin cleanliness and organization, contributing to overall positive travel experience.
Part Time Delivery Driver
DoorDash
04.2020 - Current
- Navigated routes efficiently to ensure timely deliveries and enhance customer satisfaction.
- Communicated effectively with customers to confirm order details and address concerns promptly.
- Maintained vehicle cleanliness and safety standards, performing routine inspections and minor repairs.
- Managed multiple deliveries simultaneously, prioritizing tasks to optimize route efficiency and reduce wait times.
Cafe Manager
Durham Tech Community College
05.2022 - 10.2023
- Oversaw daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored staff, fostering a collaborative and productive work environment.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Developed and maintained positive relationships with vendors, enhancing product availability and pricing strategies.
Education
Bachelor of Science - Exercise Science
Appalachian State University
Boone, NCSkills
- Customer service
- Strong work ethic
- Attention to detail
- Organization
- Team collaboration
- Reliability and punctuality
- Verbal and written communication
- Project management
- Decision-making
- Team leadership
Languages
English
Timeline
Flight Attendant
Psa Airlines
10.2023 - Current
Cafe Manager
Durham Tech Community College
05.2022 - 10.2023
Part Time Delivery Driver
DoorDash
04.2020 - Current
Bachelor of Science - Exercise Science
Appalachian State University