Chloe Petrone
Grass Valley,CA
Summary
A dedicated customer service professional with four years of experience as a Barista and nearly two years of experience working in natural foods cooperatives as a Front End Clerk. Now seeking to contribute my experience, skills, and expertise to the management team at Brewbilt Brewhaus.
Overview
6
6
years of professional experience
Work History
Cashier
Briarpatch Food Co-op
Grass Valley, CA
09.2019 - 03.2020
- Built and maintained rapport with regular customers.
- Organized checkout lanes to ensure efficient customer flow.
- Verified prices and rang up items correctly on the register.
- Handled customer complaints professionally and referred them to managers when necessary.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Cashier
Chico Natural Foods Cooperative
Chico, CA
11.2017 - 11.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Barista
Starbucks
San Juan Capistrano, CA
10.2013 - 08.2017
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment.
- Operated cash registers to process customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- As a Barista Trainer I was responsible for training new hires in drink preparation and workflow procedures.
Education
Associate of Science - Allied Health
Sierra College
Rocklin, CASkills
- Customer Service
- Attention To Detail
- Problem-Solving
- POS System Operation
- Teamwork And Collaboration
- Safe Food Handling
- Cash Handling
References
- Cassidy Limberg | Assistant Manager of Operations, Briarpatch Natural Foods Co-op | 530-272-5333
- Alissa Ziemanski | Operations Director, Chico Natural Foods Cooperative | 530-891-1713
- Anya Paperno | Store Manager, Starbucks Coffee | 949-661-4809
Timeline
Cashier
Briarpatch Food Co-op
09.2019 - 03.2020
Cashier
Chico Natural Foods Cooperative
11.2017 - 11.2018
Barista
Starbucks
10.2013 - 08.2017
Associate of Science - Allied Health
Sierra College
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