Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Chloe Pham

El Monte,California

Summary

Detail-oriented Pharmacy Clerk with three years of experience assisting customers, processing orders, and managing inventory." Capable in handling phone calls, providing excellent customer service, and ensuring proper order entry. I'm looking to use my communication abilities and attention to detail in a remote customer service position.

Overview

10
10
years of professional experience

Work History

Pharmacy Clerk

Walmart
Duarte, CA
10.2020 - Current
  • Maintained pharmacy inventory, including ordering and stocking supplies.
  • Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
  • Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
  • Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.
  • Entered patient data into computer system to maintain accurate records.
  • Provided guidance to customers on over-the-counter medications and healthcare supplies.
  • Facilitated communication between patients, pharmacists, and healthcare providers.
  • Communicated with insurance companies for billing purposes.
  • Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.
  • Responded to customer issues to provide immediate resolution and improve retention.

Youth Group Leader

Our Lady Of La Vang - Nativity
El Monte, California
10.2014 - Current
  • Developed and implemented engaging activities for youth to build social, emotional, and physical skills.
  • Developed lesson plans in accordance with curricula and core church beliefs.
  • Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
  • Organized charity and fundraising events to raise money for great cause.
  • Provided feedback to parents and guardians about their child's development within the program.
  • Facilitated team building exercises to encourage collaboration and communication.

Education

High School Diploma -

Arroyo High School
El Monte, CA
06-2020

Bachelor of Science - Psychology

University of California, Riverside
Riverside, CA

Skills

  • Resolving customer issues
  • Verifying orders
  • Multitasking
  • Analytical Skills
  • Mathematical Aptitude
  • Customer Service
  • Retail Management
  • Adaptability and Flexibility

Languages

Vietnamese
Native/ Bilingual

Accomplishments

  • Youth Leadership Awards: 2019, 2021, and 2022.
  • First Generation Honor Award
  • Employee of The Month Award

Timeline

Pharmacy Clerk

Walmart
10.2020 - Current

Youth Group Leader

Our Lady Of La Vang - Nativity
10.2014 - Current

High School Diploma -

Arroyo High School

Bachelor of Science - Psychology

University of California, Riverside

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Chloe Pham