Chloe Russell
Ipswich,MA
Summary
Detail-oriented wedding coordinator skilled in logistics management and client communication. Proven track record of enhancing service quality and ensuring seamless event execution.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
Progressive
Woburn, Massachusetts
02.2025 - 04.2025
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Addressed customer complaints, identified causes of problems, and provided solutions.
- Adhered to quality assurance standards regarding telephone etiquette and data entry accuracy.
Workers' Compensation Claims Assistant
Atlantic Charter Insurance Company
Boston, MA
10.2023 - 02.2025
- Answered incoming calls from claimants, employers, and healthcare providers to provide information about workers' compensation claims.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cashier /Cook
Joe's on a Roll
Beverly, MA
08.2020 - 08.2023
- Responded to customer inquiries and provided accurate store details.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Created engaging content for social media platforms.
Wedding Event Coordinator
Oceanview of Nahant
Nahant, MA
05.2025 - Current
- Worked closely with clients to develop personalized wedding plan that fit within budget.
- Established and managed communications with vendors, confirming service and supply delivery.
- Created and managed online presence to reach larger audience of clientele.
- Developed and adhered to timelines to keep ceremony and reception running smoothly.
Cashier /Cook
Jetties Bagels
Ipswich, MA
06.2019 - 08.2021
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained an active presence across multiple social media networks.
Manager's Assistant
Russell Plumbing & Heating
Ipswich, MA
03.2018 - 06.2018
- Troubleshot equipment issues on a regular basis to minimize downtime and disruptions in workflow.
- Optimized team performance through effective delegation of tasks based on thorough evaluation of incoming memos.
Education
Bachelor of Arts - Psychology
The University of Alabama
Tuscaloosa, AL12-2022
Skills
- Microsoft Office Suite
- FileMaker event management system
- Event coordination
- Timeline oversight
- Vendor management
- Budget oversight
- Day-of coordination
- Team collaboration
- Conflict resolution
- HTML and CSS basics
- Point of sale systems
- Task prioritization
- Attention to detail
- Client communication
Timeline
Wedding Event Coordinator
Oceanview of Nahant
05.2025 - Current
Claims Adjuster
Progressive
02.2025 - 04.2025
Workers' Compensation Claims Assistant
Atlantic Charter Insurance Company
10.2023 - 02.2025
Cashier /Cook
Joe's on a Roll
08.2020 - 08.2023
Cashier /Cook
Jetties Bagels
06.2019 - 08.2021
Manager's Assistant
Russell Plumbing & Heating
03.2018 - 06.2018
Bachelor of Arts - Psychology
The University of Alabama