Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Simpson

Milwaukee,Wisconsin

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Overview

5
5
years of professional experience

Work History

Host

Cafe Lulu
Milwaukee, Wisconsin
08.2023 - Current
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Provided excellent customer service by anticipating customer needs.
  • Assisted staff by serving food and beverages or bussing tables.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Took reservations over phone and in person.
  • Accepted payments from guests for dine-in and take-out foods.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Babysitter

Leah Redmond
Cudahy, Wisconsin
10.2019 - Current
  • Led hands-on activities consistent with the child's interests and skills.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Tailoring activities based on the individual needs of each child under care.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Monitoring sleep schedules and adjusting accordingly if needed.

Education

High School Diploma -

Milwaukee High School of The Arts
Milwaukee, WI
06-2025

Skills

  • Guest relations
  • Reservations management
  • Hospitality and accommodation
  • Adaptable to change
  • Exceptional communication
  • Team collaboration
  • Takeout order processing
  • Table vacancy management
  • Online reservations
  • Server support
  • Reservation coordination
  • Table assignment coordination
  • Detail-oriented
  • Team player mentality
  • Effective time management
  • Customer service
  • Strong interpersonal skills

Timeline

Host

Cafe Lulu
08.2023 - Current

Babysitter

Leah Redmond
10.2019 - Current

High School Diploma -

Milwaukee High School of The Arts

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Chloe Simpson