Chloe Small
TodayCare Children’s Centers LLC
Hoover
1
Certification
7
years of professional experience
Customer-focused professional with extensive experience in hospitality, childcare, and guest services. Proven ability to create positive customer experiences, resolve concerns professionally, and maintain safety in fast-paced environments. Strong communication, teamwork, and multitasking skills with CPR, AED, and First Aid certifications. Passionate about delivering exceptional service and ensuring the comfort and well-being of others.
Work History
Hostess
3 Months- Provided high-quality guest service in hospitality settings.
- Worked collaboratively with teams to ensure positive customer experiences.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
4 Months- Provided high-quality guest service in hospitality settings.
- Worked collaboratively with teams to ensure positive customer experiences.
- Greeted guests warmly and managed seating arrangements to optimize flow and guest experience.
Server
5 Months- Provided high-quality guest service in hospitality settings.
- Worked collaboratively with teams to ensure positive customer experiences.
- Provided exceptional customer service to ensure a positive dining experience.
- Coordinated food and beverage orders with kitchen staff for timely service delivery.
After School Counselor
1 Year 3 Months- Supervised groups while maintaining a safe environment.
- Encouraged positive interactions and handled conflicts appropriately.
- Facilitated engaging activities promoting social interaction and teamwork among children.
- Supervised daily operations, ensuring safety and adherence to program guidelines.
Hostess
5 Months- Greeted guests and created welcoming first impressions.
- Coordinated seating and managed guest flow during busy periods.
- Addressed customer concerns professionally and efficiently.
Teacher
2 Months- Ensured the safety and well-being of children while managing classroom activities.
- Built strong relationships through clear communication and empathy.
- Maintained detailed records and followed established procedures.
Teacher
1 Year 2 Months- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Collaborated with parents and guardians to support student development and address individual needs effectively.
- Supported student physical, mental, and social development using classroom games and activities.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Server
1 Month- Delivered exceptional customer service to guests in a high-volume environment.
- Handled guest requests, resolved concerns, and ensured customer satisfaction.
- Collaborated with team members to provide efficient service.
Shipping & Receiving Clerk
2 Months- Maintained accuracy and organization in a fast-paced operational environment.
- Managed time-sensitive tasks while adhering to company procedures and safety standards.
- Oversaw inbound and outbound shipments, ensuring accurate documentation and compliance with safety standards.
- Coordinated inventory management, utilizing software systems to track stock levels and optimize storage space.
Teacher
- Maintain a safe and supportive environment for children while prioritizing their well-being.
- Communicate effectively with parents, staff, and children to ensure positive outcomes.
- Manage multiple responsibilities while remaining calm and attentive in dynamic situations.
Education
High School Diploma
Skills
Customer Service
Guest Relations
Conflict Resolution
Safety Awareness
Teamwork
Verbal Communication
Problem Solving
Multitasking
Cash Handling
POS Systems
Hospitality
Time Management
Adaptability
Professionalism
Classroom supervision
Child development
Certification
- CPR Certification
- First Aid Certification
- AED Certification
- ServSafe Food Handler Certification
- Driver’s License
Timeline
Teacher
TodayCare Children’s Centers LLC
06.2026 - CurrentRead More
Shipping & Receiving Clerk
Western Steel Inc.
11.2025 - 01.2026Read More
Server
The Ridge Eat & Drink
10.2025 - 11.2025Read More
Teacher
AIM Academy
07.2024 - 09.2025Read More
Teacher
Cahaba Valley Learning Center
05.2024 - 07.2024Read More
Hostess
Davenport’s Pizza Palace
11.2023 - 04.2024Read More
After School Counselor
YMCA
11.2021 - 02.2023Read More
Server
Shoal Creek Country Club
06.2021 - 11.2021Read More
Hostess
Renaissance Ross Bridge Golf Resort & Spa
12.2020 - 04.2021Read More
Hostess
Over Easy
06.2019 - 09.2019Read More
Hoover High School
High School Diploma
Read More