Chloe Smith
Riverview,FL
Summary
Experienced with overseeing clinic operations, ensuring seamless administrative and clinical functions. Utilizes strategic planning to improve workflow and patient care. Track record of enhancing team collaboration and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinic Operations Manager
Orange Blossom Oral Surgery
Gibsonton, FL
10.2024 - Current
- Conducted periodic reviews of clinical protocols to ensure accuracy according to best practices.
- Developed educational materials for use by clinical staff during training sessions.
- Scheduling and organizing training of emergency situations with all clinical employees
- Organized staff schedules, including assigning tasks, tracking time off requests, and ensuring adequate coverage.
- Recruited, trained, evaluated and supervised clinical staff members in accordance with organizational standards.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Addressed operational issues promptly to minimize impact on clinic services.
- Provided pre-operative patient care by taking vital signs, starting IVs and administering medications as instructed by the surgeons
Lead Oral Surgery Assistant
Orange Blossom Oral Surgery
Gibsonton, FL
12.2022 - 10.2024
- Train and mentor coworkers to build and strengthen team.
- Support hiring and selection of new staff members.
- Start IV’s and administer medications
- Manage schedule to ensure patient satisfaction
- Monitor clinic inventory
Oral Surgery Assistant
Orange Blossom Oral Surgery
Gibsonton, FL
06.2022 - 12.2022
- Assist surgeons during surgical procedures by providing necessary instruments, supplies, and equipment
- Prepare operating rooms for surgery, ensuring all necessary equipment and supplies are available and sterile
- Maintain a sterile field during surgery by following proper infection control protocols
- Educated patients on postoperative care instructions prior to discharge from facility following surgery.
- Conducted pre-operative assessments on assigned patients including taking vital signs, reviewing medical history, assessing physical condition and recording results in patient charts.
Medical Assistant
Pain Relief Center Of Florida Bradenton/sarasota
Ruskin, FL
11.2021 - 06.2022
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Managed and processed payment collections efficiently
- Managed pre-authorization processes
- Collected samples from patients for urinalysis testing purposes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Sales Associate
Aldi
Riverview, FL
08.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Grooming Assistant
See Spot Grooming And Daycare
Parrish, FL
08.2019 - 08.2020
- Handled phone inquiries
- Scheduled appointments for clients via phone or email communication.
- Conducted detailed pre-grooming consultations with owners prior to beginning any service.
- Assisted groomers with daily grooming activities such as bathing, brushing, and trimming of pets.
- Performed basic nail trims on cats and dogs under the guidance of the professional groomer.
- Monitored pet behavior during the grooming process to ensure safety for both the pet and groomer.
- Cleaned and sanitized all tools used in the grooming process between each customer.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Education
High School Diploma -
Brandon High School
Brandon, Fl2019
Skills
- Scheduling management
- Recruitment and hiring
- Operations management
- Volunteer at Hardee animal clinic & animal rescue 2016-2020
Certification
- IV therapy Certification
- Dental Assistant Anesthesia Certification
- BLS Certification
- Management course
Timeline
Clinic Operations Manager
Orange Blossom Oral Surgery
10.2024 - Current
Lead Oral Surgery Assistant
Orange Blossom Oral Surgery
12.2022 - 10.2024
Oral Surgery Assistant
Orange Blossom Oral Surgery
06.2022 - 12.2022
Medical Assistant
Pain Relief Center Of Florida Bradenton/sarasota
11.2021 - 06.2022
Sales Associate
Aldi
08.2020 - 11.2021
Grooming Assistant
See Spot Grooming And Daycare
08.2019 - 08.2020
High School Diploma -
Brandon High School