Chloe Smith
Grand Prairie,TX
Summary
Experienced in customer service with a background in retail operations, providing support through effective communication and organizational skills. Responsibilities included maintaining accurate records of transactions and inventory levels, which contributed to improved operational efficiency. Participated in training sessions focused on customer service techniques, enhancing the ability to address client needs effectively. Demonstrated capability in cash handling and administrative tasks, ensuring smooth daily operations.
Overview
7
7
years of professional experience
Work History
Key Holder
Sports Clips
Grand Prairie , TX
11.2024 - Current
- Provided customer service including cashiering, merchandising and restocking shelves.
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
- Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Developed schedules for associates based on needs of the business.
Property Insurance Agent
UniVista Insurance
Fort Worth, Texas
04.2024 - 11.2024
- Processed customer applications, gathered information and prepared documents.
- Conducted market research to identify competitive rates for clients.
- Assisted in developing marketing materials highlighting the advantages of various products.
Product Manager
Great Clips
Dallas, TX
08.2018 - 08.2023
- Worked closely with salon managers and their teams to ensure feature specifications are understood and implemented correctly.
- Provided technical guidance during troubleshooting efforts when needed.
- Monitored industry trends and identified opportunities for innovation within the product portfolio.
Education
Business Management And Accounting
Independence University
Salt Lake City, UT02-2020
Skills
- Customer service
- Strong communication and interpersonal skills
- Organized and detail oriented
- Cash handling
- Inventory management
- Time management
- Sales analysis
- Organization oriented
- Team oriented
Timeline
Key Holder
Sports Clips
11.2024 - Current
Property Insurance Agent
UniVista Insurance
04.2024 - 11.2024
Product Manager
Great Clips
08.2018 - 08.2023
Business Management And Accounting
Independence University