Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
Work History
Receptionist
R & M Performance
Cambridge, MD
04.2023 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Universal Teller
Provident State Bank
Preston, MD
06.2022 - 11.2022
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Exceeded sales-referral goals through cross-selling banking products and services.
Streamlined cash management operations for increased accuracy and efficiency in transaction processing.
Assisted customers with opening new accounts, providing expert knowledge on available options.
Managed high volumes of cash accurately, balancing drawers at the end of each shift without discrepancies.
Contributed to a positive work environment by effectively communicating with colleagues and providing support when needed.