Chloe Wilson
San Antonio,TX
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
5
5
years of professional experience
Work History
Data Entry Clerk
Costa Solutions
08.2022 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Verified and updated account information in company computer system.
Receptionist
Dynasty Executives
04.2020 - 07.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Directed clients to appropriate personnel to address concerns and resolve complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
Customer Services Representative
Primerica
02.2019 - 04.2020
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Offered competitive commercial banking solutions and retail financing options.
- Properly diagnosed customer needs and proactively educated them about features and benefits of company products and services.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Order Fulfillment Associate
FIS Global
10.2018 - 02.2019
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Followed procedures at all times for personal and team safety.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Processed daily orders through multi-carrier manifest system.
Education
High School Diploma -
Macarthur High School
San Antonio, TX05.2021
Skills
- Data Integrity
- Risk Assessment
- Human Resource Laws
- Verify Data
- Digital Marketing
- Billing
- Call Documentation
- Technical Support
- Email Support
- Sales
- Understanding customer needs
- Efficient and detail oriented
Timeline
Data Entry Clerk
Costa Solutions
08.2022 - Current
Receptionist
Dynasty Executives
04.2020 - 07.2022
Customer Services Representative
Primerica
02.2019 - 04.2020
Order Fulfillment Associate
FIS Global
10.2018 - 02.2019
High School Diploma -
Macarthur High School
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