Chris Beltran
Dillonvale,OH
Summary
Dynamic Regional Manager at Buffalo Wild Wings with a proven track record in operations and staff development. Enhanced customer satisfaction through strategic planning and effective team coaching. Streamlined inventory processes, reducing waste and improving efficiency. Skilled in personnel management, fostering a culture of continuous improvement across multiple locations.
Seasoned Regional Manager well-versed in sales, team, and business leadership. Knowledgeable of business operations in Resturant industry. Offering 25 years of experience and dedication to growth.
Overview
26
26
years of professional experience
Work History
Regional Manager
Buffalo Wild Wings
03.2000 - Current
- Directed operational strategies to enhance customer experience across multiple locations.
- Implemented training programs to elevate staff performance and service quality.
- Analyzed sales data to identify trends and optimize menu offerings for regional markets.
- Fostered team collaboration through regular coaching sessions and performance reviews.
- Streamlined inventory management processes, resulting in reduced waste and improved supply chain efficiency.
- Oversaw compliance with health and safety regulations, ensuring a safe dining environment for guests and employees.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Established and maintained operational standards for 4 locations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
High School Diploma -
Buckeye Local
Ohio05-1992
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Staff supervision
- Goals and performance
- Personnel management
- Business development and planning
Accomplishments
- Supervised team of 60 staff members.
Timeline
Regional Manager
Buffalo Wild Wings
03.2000 - Current
High School Diploma -
Buckeye Local