Results-driven federal program and operations professional adept at enhancing organizational performance through strategic workforce planning and compliance improvements. Proven success in scaling teams, streamlining workflows, and delivering high-quality, time-sensitive products.
Overview
32
32
years of professional experience
Work History
Management and Program Analyst, GS-0343-13
U.S. Patent and Trademark Office
Alexandria, VA
07.2024 - Current
Provide analytical, evaluative, and advisory support on workforce implementation, human capital initiatives, and alignment with organizational priorities.
Interpret legislative, regulatory, and policy guidance and recommend actions to improve operations and compliance.
Draft, review, and update internal policies, procedures, and guidance to support operational consistency and efficiency.
Facilitate skills analysis and develop training programs, Individual Development Plans (IDPs), and competency development initiatives to enhance workforce capabilities.
Coordinate with business units to ensure accuracy of workforce data, personnel updates, and maintenance of related records.
Lead Legal Administrative Specialist
Department of Defense
Arlington, VA
07.2018 - 07.2024
Oversaw workforce planning for 15-person team across domestic and international locations.
Managed personnel budget, equipment, space inventory, and security requirements to support operational efficiency.
Developed SOPs, training materials, and performance plans, streamlining onboarding process from twelve months to five to six months.
Administered secure workflows for managing sensitive records, classified materials, exhibits, and transcripts.
Supervised 71,000 pages of transcripts and 33,474 court exhibits, ensuring accurate management of over 1.3 million pages.
Directed court reporting and stenography operations for federal international tribunal.
Senior Court Reporter
U.S. Army
Fort Hood, TX
06.2007 - 07.2018
Supervised and mentored court reporters across multiple duty locations, enhancing team skills and performance.
Managed courtroom operations, allocating equipment/software, assigning personnel, and providing logistical support to ensure seamless proceedings.
Trained junior and intermediate court reporters and assistants on procedures, technology, and regulatory requirements, fostering compliance and accuracy.
Managed multiple competing deadlines in geographically dispersed environments.
Legal Specialist
U.S. Marine Corps
Camp Lejeune, NC
06.1994 - 05.2007
Drafted motions and legal documents, conducted legal research, and supported witness coordination.
Coordinated litigation support, trial calendars, and docket management with attorneys, judges, and legal staff.
Prepared verbatim records of trial, including exhibit descriptions, notes, and indexing.
Produced more than 14,000 pages of transcripts at over multiple locations.
Supervised and trained 3 stenography scopists to ensure timely and accurate transcript preparation.
Education
Scoping Certification and Stenography -
Virginia School of Technology
Virginia Beach, VA
01-2003
Skills
Program planning and implementation
Advisory support
Stakeholder coordination
Written communication
Policy interpretation
Technical assistance
Process improvement
Strategic planning
Program oversight
Training and development
Records management
Operational prioritization
Regulatory compliance
Accomplishments
Civilian Distinguished Service Award recipient
2019 Department of Defense, Office of Military Commissions Civilian of the Year Award recipient
Promoted from Senior Court Reporter to Chief Court Reporter for international military tribunals
Managed transcript and records production for largest capital terrorism cases in U.S. history
Completed the year-long Washington Headquarters Service Federal Aspiring Leader Program
Additional Relevant Experience
Conducted regulatory document reviews and quality assurance audits of Federal Register publications.
Managed final editing, formatting, and publication of agency releases and resolved publication issues.
Supported secure handling of classified materials and sensitive records through established workflows.
Delivered training on compliance requirements and guided staff on draft-to-publication workflows.
Streamlined onboarding timelines from 12 months to 5–6 months through improved procedures and training.
Management & Program Analyst (GS-0343-13) at Cybersecurity and Infrastructure Security AgencyManagement & Program Analyst (GS-0343-13) at Cybersecurity and Infrastructure Security Agency
Management and program analyst (GS-0343-13) at US Department of Homeland SecurityManagement and program analyst (GS-0343-13) at US Department of Homeland Security
Management Analyst, GS-0343-13 at Department of Health and Human Services, Centers for Disease Control and PreventionManagement Analyst, GS-0343-13 at Department of Health and Human Services, Centers for Disease Control and Prevention
SkillBridge – CI3 Program Lead - GS/0343/13 at Cybersecurity and Infrastructure Security Agency (CISA)SkillBridge – CI3 Program Lead - GS/0343/13 at Cybersecurity and Infrastructure Security Agency (CISA)