Chris Castillo
Houston
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
7
7
years of professional experience
Work History
Sales Associate
Doggett Heavy Machinery Services
09.2021 - Current
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Warehouse Lead
NCS
09.2019 - 09.2021
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Battery Technician
Solaris Power Systems
09.2017 - 09.2019
- Enhanced battery performance by conducting thorough diagnostic tests and implementing necessary repairs.
- Troubleshot complex electrical issues related to batteries and charging systems, ensuring optimal performance throughout their lifecycle.
Education
Certified Electrical Apprentice - Electricain
Houston School Carpentry
Houston, TX06.2016
High School Diploma -
Eastwood Academy
Houston, TX06.2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Sales expertise
Timeline
Sales Associate
Doggett Heavy Machinery Services
09.2021 - Current
Warehouse Lead
NCS
09.2019 - 09.2021
Battery Technician
Solaris Power Systems
09.2017 - 09.2019
Certified Electrical Apprentice - Electricain
Houston School Carpentry
High School Diploma -
Eastwood Academy
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