Dynamic sales professional with over nine years of experience in mobile and appliance sales. Expertise in upselling techniques, product support, and customer engagement, consistently driving revenue growth and enhancing client satisfaction.
Overview
10
10
years of professional experience
Work History
Mobile Expert
T-Mobile
Las Vegas
11.2017 - 11.2025
Assisted clients with selecting mobile devices, plans, and accessories based on individual needs, and budgets.
Drove sales performance by meeting or exceeding monthly targets for devices, accessories, and service plans.
Explained product features, promotions, and financing options in a clear and engaging manner.
Upsold additional products and services, including protection plans, and accessories, to increase revenue.
Consistently met or exceeded sales goals for devices, plans, and add-on services.
Increased average transaction value through effective upselling of accessories and protection plans.
Appliance Sales Associate
The Home Depot Inc
Las Vegas
09.2016 - 10.2017
Assisted clients in selecting major appliances based on their needs, budget, and product features.
Demonstrated knowledge of appliance brands, specifications, and warranty options.
Drove sales by recommending add-ons, such as protection plans, delivery, and installation services.
Processed transactions accurately, and handled financing or large purchase orders.
Built rapport with clients to ensure a positive shopping experience, and repeat business.
Lube Technician
Terrible Herbst Lube
Henderson
06.2015 - 08.2016
Performed routine vehicle maintenance and inspections, including oil changes, fluid checks, and filter replacements, in a fast-paced environment.
Identified potential issues, and recommended appropriate additional services.
Communicated clearly with customers about service options, pricing, and preventative maintenance.
Delivered consistent customer service by ensuring timely service, and addressing client questions or concerns.