Chris Coats
Tulsa,OK
Summary
Results-driven sales professional with proven negotiation skills and a strong focus on customer relationship management. Achieved consistent sales growth and exceeded targets through effective communication and teamwork.
Overview
16
16
years of professional experience
Work History
Sales
Arrowhead Woodflooring
Wagoner, OK
03.2017 - 01.2026
- Monitored sales trends and assisted in developing marketing strategies to promote sales growth.
- Supported the sales team in developing strategies to increase sales revenue.
- Promoted products through effective sales techniques, resulting in increased sales figures.
- Coordinated efforts between sales teams and technical staff during pre-sales activities.
- Negotiated prices and sales contracts.
- Achieved growth in sales.
- Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.
- Exceeded sales goals.
Flooring sales specialist
Lowes
Tulsa, Oklahoma
07.2014 - 01.2017
- Delivered product knowledge and tailored recommendations to improve customer satisfaction.
- Assisted customers in selecting flooring options based on their needs.
- Coordinated flooring installations with contractors to ensure timely project completion and client satisfaction.
- Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
- Prepared quotes for customers based on measurements taken from job sites or blueprints provided by contractors.
- Executed follow-ups with existing customers via calls and emails to promote upcoming discounts and strengthen client relationships.
- Collaborated with the design team to create engaging store layouts for flooring sections.
Train Conductor
Stillwater Central Railroad
Owasso, Oklahoma
03.2010 - 02.2014
- Operated trains safely and efficiently according to schedule and regulations.
- Communicated with dispatchers to ensure timely train movements and safety protocols.
- Conducted pre-trip inspections of trains to ensure operational readiness and safety compliance.
- Monitored train signals and track conditions for safe operation throughout journeys.
- Communicated with other personnel via radio or telephone while on duty.
- Inspected trains for safety hazards or issues prior to departure.
- Operated switches and signals in accordance with established procedures.
Education
Associate of Science - Railroad Science
Johnson County Community College
Overland Park, KS06-2009
Bachelor of Science - Mass Communication
Northeastern State University
Tahlequah, OK07-1997
Skills
- Customer relationship management
- Client presentations
- Negotiation skills
- Customer service
- Problem solving
- Team collaboration
- Effective communication
Timeline
Sales
Arrowhead Woodflooring
03.2017 - 01.2026
Flooring sales specialist
Lowes
07.2014 - 01.2017
Train Conductor
Stillwater Central Railroad
03.2010 - 02.2014
Associate of Science - Railroad Science
Johnson County Community College
Bachelor of Science - Mass Communication
Northeastern State University