Chris Cox
Columbus,OH
Summary
Proven track record in enhancing customer experiences and streamlining service operations, demonstrated during tenure at Life Enriching Communities. Excelled in customer engagement and efficient transaction handling, significantly contributing to team efforts and operational excellence. Skilled in relationship building and service prioritization, consistently ensuring safety and satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Life Enriching Communities
03.2023 - Current
- Thoroughly cleans equipment and work areas in accordance with company policies and procedures and applicable State, Federal and local rules and regulations.
- Serves food and/or busses tables as directed.
- Ensures that meal service follows prescribed menus and that residents likes and dislikes are honored when possible.
- Performs duties in a timely fashion and within prescribed sequences and schedules.
- Ensures that safety precautions and sanitation control policies and procedures are followed during daily work assignments.
- Maintains an organized and clean work area using a "clean as you go" work habit.
Cashier
Tractor Supply
07.2022 - 03.2023
- Operate cash register/computer following cash handling procedures as established by Tractor Supply Company
- Recovery of merchandise
- Participate in mandatory freight process
- Complete Plan-o-gram procedures (merchandising, sets, and resets)
- Assemble merchandise
- Perform janitorial duties
- Execute price changes/markdowns
- Operate Forklift (unless under the age of 18)
- Operate Cardboard Baler (unless under the age of 18)
- Assist customers with loading purchases
- Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required
- Complete all documentation associated with any of the above job duties
Cashier
Kroger
11.2020 - 04.2022
- Responsible for being visible and actively greeting, engaging and assisting customers.
- Process customer transactions through the check lane quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
- Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
- Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Adhere to all local, state and federal laws, and company guidelines.
- Perform the essential functions of this position with or without reasonable accommodation.
Education
Psychology
Columbus State Community College
Columbus, OHHumanities
Milligan College
Johnson City, TN2026
Skills
- Customer engagement
- Service prioritization
- Team player
- Reliable and Responsible
- Relationship Building
Timeline
Server
Life Enriching Communities
03.2023 - Current
Cashier
Tractor Supply
07.2022 - 03.2023
Cashier
Kroger
11.2020 - 04.2022
Psychology
Columbus State Community College
Humanities
Milligan College
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