Chris Dombrowski
Clarkston,MI
Summary
Steadfast, committed and passionate leader. Conceives and deploys creative proposals to overcome challenges to advance organizational objectives and goals. Motivating and enthusiastic mentor/coach. Creator of successful performance-driven teams. Intuitive and attentive listener, readily uncovers customer needs to offer viable and enticing product and service solutions.
Overview
23
23
years of professional experience
Work History
Store Manager
Pacific Sunwear
Auburn Hills, MI
08.2014 - 01.2015
- Recruit, retain, and develop employees of all levels.
- Drive for results with attention to store specific sales goals.
- Visual merchandising to convey brand image and draw positive attention.
- Exceptional customer experience driven by a unique selling model aimed to engage and convert all customers shopping with us.
- Loss prevention.
Store Manager
Pacific Sunwear
Howell, MI
08.2013 - 08.2014
- Recruit, retain, and develop employees of all levels.
- Drive for results with attention to store specific sales goals.
- Visual merchandising to convey brand image and draw positive attention.
- Exceptional customer experience driven by a unique selling model aimed to engage and convert all customers shopping with us.
- Loss prevention.
Assistant Manager
Pacific Sunwear
Ann Arbor, MI
06.2012 - 08.2013
- Maintaining business goals and visual standards.
- Recruit and retain sale/stock employees
- Ideally turning every looker into a buyer
- Product knowledge to aid sales
- Excellent customer focus
- Payroll
- Coaching team members
- Maintain a high team moral
Home Theater Associate/Geek Squad Agent
Best Buy
Jackson, MI
01.2010 - 01.2012
- Home Theater Specialist
- Excel in customer service as well as product knowledge
- Complete floor sets with the highest of visual standards
- Build and tender multiple sales simultaneously
- Geek Squad
- IT experience and further my understanding around computers, networks, and programs.
- Immediately promoted to a desk tech due to performance.
- Virus removals and software installations
- Hardware diagnostics and repair.
- In-home installations and repairs
- Wireless network installation and diagnostics
Electronics Sales
Sears
Jackson, MI
01.2010 - 01.2010
- Commission based electronics sales
- Displayed new product
- Completed floor sets
- Exceed sales goals
- Customer focus
Premesis Technician
AT&T
Pontiac, MI
03.2015 - Current
- Install and maintain telecommunications equipment, ensuring optimal performance and reliability.
- Conduct routine inspections of premises to identify and resolve technical issues proactively.
- Collaborate with cross-functional teams to implement service improvements and enhance customer satisfaction.
- Train/mentor new hire technicians on installation procedures and troubleshooting techniques, fostering skill development and employee retention.
Lease Agent / Website Engineer
Rent Me Properties
Jackson, MI
01.2007 - 01.2008
- Build and maintain website
- List properties for rent/sale
- Show properties to potential buyers/renters
- Stage properties for sale
- Complete lease/mortgage agreements
- Organize building maintenance
Warehouse/Stocker
Country Market
Brooklyn, MI
01.2003 - 01.2007
- Customer focus
- Enhance product placement
- Functional yet visually pleasing grocery displays
- Replenish grocery items
- Diagrammed shelf layouts
- Complete whole store floor sets
- Quarterly cleaning projects
Education
No Degree - Business Studies
Central Michigan University
Mt. Pleasant, MichiganHigh School Diploma -
Columbia Central High School
Brooklyn, Michigan05.2008
Skills
- Business operations
- P&L management
- Customer service excellence
- Shrink reduction/Loss control/Inventory management
- Teambuilding/Training/Supervision/Coaching
- IT – Software Diagnostics
- IT - Network Diagnostics & Maintenance
- IT - Hardware Diagnostics, Repair, and Replacement
- Fiber optic installation and repair
- Fiber optic splicing
- Copper installation and repair
Accomplishments
Store Manager of the month - April 2014., Ranked in the top 60 Store Managers when working for PacSun. 620+ stores nationwide., Received multiple 100% Club nominations due to the customer service I provided behind the Geek Squad counter as well as in the Home Theater Department.
Timeline
Premesis Technician
AT&T
03.2015 - Current
Store Manager
Pacific Sunwear
08.2014 - 01.2015
Store Manager
Pacific Sunwear
08.2013 - 08.2014
Assistant Manager
Pacific Sunwear
06.2012 - 08.2013
Home Theater Associate/Geek Squad Agent
Best Buy
01.2010 - 01.2012
Electronics Sales
Sears
01.2010 - 01.2010
Lease Agent / Website Engineer
Rent Me Properties
01.2007 - 01.2008
Warehouse/Stocker
Country Market
01.2003 - 01.2007
No Degree - Business Studies
Central Michigan University
High School Diploma -
Columbia Central High School