Motivated business professional bringing 6 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
Autoworx Detailing Services
10.2017 - Current
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Successfully owned and managed a detailing business for over 6 years, providing exceptional services to clients.
Oversaw daily operations, including customer service, scheduling, inventory management, and quality control.
Developed and implemented effective marketing strategies to attract new customers and increase revenue.
Technician Specialist
Google Fiber
10.2015 - 10.2017
Monitored systems in operation and quickly troubleshot errors.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Used ticketing systems to manage and process support actions and requests.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Education
GED -
Austin Community College
Austin, TX
06.2018
High School Diploma -
Cedar Ridge High School
Round Rock, TX
06.2013
Skills
Contract Negotiation
Marketing Campaign Development
Personnel Management
Strategic Marketing
Sales Tactics
Sales Strategy
Contractor Negotiations
Financial Reporting
Decision Making
Team Leadership
Social Media Management
Accomplishments
Successfully launched and built a business from scratch, starting with zero resources and gradually growing it into a profitable venture.
Achieved a significant milestone by generating $250,000 in revenue within a span of 6 years, which highlights the ability to effectively manage and grow a business.
Secured multiple dealership accounts, indicating your success in establishing valuable partnerships and expanding your customer base.
Developed a loyal customer base consisting of recurring clients, showcasing your ability to provide high-quality services and maintain long-term relationships.
Started as a sole operator, knocking on doors to acquire customers, and have since built a team, which demonstrates the leadership skills and ability to scale the business.
Sustained the growth and continuity of the business, ensuring its ongoing success and sustainability
Certification
Certified PPF Installer: Successfully completed the certification and passed the test in San Antonio, demonstrating expertise in installing Paint Protection Film (PPF).
TECHNIQ Certified Ceramic Installer: Attained certification from TECHNIQ for proficiency in installing ceramic coatings, showcasing skills in providing long-lasting protection and enhancement for automotive surfaces