Results-driven Sales Manager with 10+ years in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Work History
Business Account Executive
9 Months
Hunter Communications | 01.2026 - Current
Prospecting for new business through cold calling, networking, social media, door-to-door activity and inbound leads
Drove sales of hunter’s business connectivity and services to support business communication needs.
Negotiated product pricing and promotional terms to support commercial objectives.
Managed meeting and exceeding sales goals through consistent performance.
Managed existing account renewals and upselling activities.
Built sales plans and forecasts to support sales operations and forecasting accuracy.
Identified decision makers and conducted formal presentations to support stakeholder engagement.
Collaborated with internal teams to support timely customer installation and onboarding.
Built and maintained relationships with local businesses to support ongoing community partnership efforts.
Operated independently with high degree of autonomy.
Sales Manager
1 Year 1 Month
UniFirst | 09.2024 - 10.2025
Developed and implemented annual Sales Plan, submitting quarterly goals and monthly progress updates to General Manager.
Coached and managed Outside Sales Representatives, enhancing skills for maintaining accounts and securing new appointments.
Assumed responsibility for Target Accounts during absences, ensuring opportunities were maximized.
Accompanied Sales Representatives on sales calls to evaluate techniques and provide actionable feedback.
Conducted product knowledge and selling skills training during weekly sales meetings to promote continuous improvement.
Performed formal evaluations of sales performance, identifying areas for growth among Sales Representatives.
Assisted Sales Representatives in devising strategies to meet sales goals when needed.
Maintained budgeted staffing levels while collaborating with other Sales Managers and Department Managers.
Sales Manager
2 Years 9 Months
Yelp | 11.2021 - 08.2024
Coached and developed team of Account Executives to achieve high performance and leadership potential.
Held team accountable for clear communication of products, policies, and pricing to prospects.
Executed effective meetings, one-on-ones, and group training sessions to enhance skills.
Exceeded monthly sales quotas consistently through strategic planning and execution.
Implemented targeted sales training programs to optimize team productivity and effectiveness.
Sales Manager
2 Years 6 Months
Wayfair | 05.2019 - 11.2021
Develop, manage and coach a team of inside sales agents to drive incremental revenue and support company initiatives
Partner with the Innovation department to think critically regarding process enablement
Support the development and implementation of the sales vision and strategy to exceed customer experience targets, and revenue goals.
Make recommendations and/or take corrective action to manage performance as appropriate
Work closely with Human Resources and senior leadership to address and resolve employee issues
Provide extensive hands on coaching, pipeline and performance management
Analyzes sales/service trends based on historical data to close performance gaps
Create new innovative sales tactics and strategies to drive growth
Responds in a professional and courteous manner to escalated customer service inquiries, requests or complaints to reach an effective resolution.
Sales Manager
11 Months
Zones Inc | 06.2018 - 05.2019
Provide leadership and day to day direction of Account Executives including pipeline and performance management and reporting
Use playbook as foundation for daily activity and inspection of Account Executive Team
Provide day to day leadership that is: Proactive, Prepared, Precise, Prescriptive and Practiced
Develop strategies and market plans and identify new product/service offerings within assigned territory
Foster an empowered and highly effective team, focused on aligning efforts with business results
Develop the strategies and market plans required to grow existing Zones client solution business, as well as land new potential Zones clients within the assigned geography
Managed customer portfolio to assigned revenue, profit and contribution quotas
Apply knowledge of the technology resale and solution provider industry and market trends to identify key prospects and obtain meetings with key decision makers
Develop meaningful business relationships with Zones client prospects, and business partners at the Executive level to create awareness and understanding of the Zones brand and capabilities.
Sales Manager
4 Years 3 Months
Symantec Corp | 02.2012 - 05.2016
Conduct analysis to identify opportunities to improve results
Recommend the appropriate tools to meet the business goals and improve performance
Implement, streamline and execute sales compensation processes, including delivering metrics and using Symantec wide tools to optimize governance and speed of execution
Develop and deliver compensation / incentives training and communications for relevant audiences that improve understanding and execution in accordance with Symantec's strategy
Help drive operational changes through effective project management, consensus building and communication across all levels of the organization.
Education
Diploma
Coquille High School
Associate of Arts
Lane Community College
Skills
Sales operations
Revenue forecasting
Training & Development
Team leadership
Effective coaching
Continuous improvements
Sales closing techniques
Performance management
Accomplishments
6 time Sales Achievement award Winner with Symantec