Chris Langer
St. Petersburg
Summary
Experienced leader in general and operations management with a strong background in team leadership and process optimization. Expertise in strategic planning and staff development, resulting in improved operational efficiency and reduced costs. Demonstrated ability to enhance business performance through innovative problem-solving and effective leadership.
Overview
30
30
years of professional experience
1
1
Certification
Work History
General Manager
Casual Clam
St Petersburg FL
01.2025 - Current
- Oversaw daily food service operations and ensured compliance with health regulations.
- Implemented cost control measures, enhancing budget management across departments.
- Managed inventory and ordering processes, ensuring availability of essential stock.
- Collaborated with suppliers to negotiate contracts and secure favorable terms.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.
- Coordinated marketing initiatives to boost customer engagement and elevate brand awareness.
General Manager
Friendly Fisherman Restaurant
Madeira Beach
11.2013 - 12.2024
- Implemented successful business strategies to increase revenue and target new markets.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Analyzed financial performance to identify opportunities for cost savings and revenue enhancement.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Cultivated vendor relationships to secure competitive pricing on supplies and materials.
- Coached management and supervisory staff to ensure operational continuity and efficiency.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Manager
Ruby Tuesdays Restaurant
St Petersburg
03.2005 - 10.2013
- Oversaw daily operations, ensuring efficiency and quality standards were consistently met.
- Provided leadership during times of organizational change or crisis situations.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Trained employees on additional job positions to maintain coverage of roles.
- Developed and implemented strategies that enhanced customer satisfaction and loyalty.
- Managed inventory levels to align with demand, minimizing waste.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Manager
Rio Bravo Restaurants
-Tampa
01.2001 - 02.2005
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Coached, mentored, and trained team members, enhancing job performance and aligning skills with team goals.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Implemented quality control measures that ensured compliance with company standards and improved product reliability.
- Analyzed customer feedback data to create actionable plans that enhanced service offerings and addressed client needs.
- Recruited and hired qualified candidates to fill open positions.
Manager
Lone Star Steak House
St. Petersburg
11.1995 - 01.2001
- Oversaw daily operations, maintaining efficiency and quality standards.
- Reviewed employee performance, providing feedback and coaching to enhance skills and drive improvement.
- Assessed team member skillsets, assigning tasks to optimize team efficiency.
- Trained employees on additional job positions to maintain coverage of roles.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Enforced customer service standards, resolving customer problems to maintain high service quality.
Education
Restaurant Hotel Management - Hospitality
Pinellas Technical Institute
St Petersburg 06-1995
Certification
Serve Safe Manager Certified
Serve Safe Alcohol Certified
Serve Safe Allergens Certified
Serve Safe Proctor Certified
Education and Training
other
Timeline
General Manager
Casual Clam
01.2025 - Current
General Manager
Friendly Fisherman Restaurant
11.2013 - 12.2024
Manager
Ruby Tuesdays Restaurant
03.2005 - 10.2013
Manager
Rio Bravo Restaurants
01.2001 - 02.2005
Manager
Lone Star Steak House
11.1995 - 01.2001
Restaurant Hotel Management - Hospitality
Pinellas Technical Institute