Chris Pilcher
Fort Worth,TX
Summary
Accomplished District Manager with a proven track record of driving district growth and expansion, notably with Rack Room Shoes. Expert in strategic planning and operations management, leveraging leadership and decision-making skills to boost employee morale and ensure compliance. Achieved continuous improvement through effective inventory management and customer service excellence.
Overview
36
36
years of professional experience
Work History
District Manager
Rack Room Shoes
11.1997 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Store Manager
Wholesale Shoe Warehouse
04.1994 - 11.1997
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Cryptologic Technician
US Navy
04.1989 - 10.1991
Education
No Degree - Sports Journalism
Stephen F. Austin State University
Nacogdoches, TXSkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Operations management
- Multi-unit management
- Decision-making
- District expansion
- District growth management
- Inventory management
Timeline
District Manager
Rack Room Shoes
11.1997 - Current
Store Manager
Wholesale Shoe Warehouse
04.1994 - 11.1997
Cryptologic Technician
US Navy
04.1989 - 10.1991
No Degree - Sports Journalism
Stephen F. Austin State University
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