Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Chris Relation

Williamstown,VT

Summary

Experienced with understanding customer needs and guiding them through car buying process. Utilizes extensive knowledge of automotive features and financing options to provide personalized recommendations. Track record of building lasting customer relationships and achieving sales targets through effective negotiation and customer service. Qualified Car Sales & Leasing Consultant with solid foundation in automotive sales and proven ability to build strong customer relationships. Successfully facilitated numerous vehicle transactions by matching clients with their ideal cars, leveraging deep knowledge of car features and financing options. Demonstrated negotiation skills and customer-focused approach to consistently achieve sales targets. Professional sales expert with proven track record in automotive sales. Known for strong negotiation skills, customer relationship management, and in-depth product knowledge. Highly adaptable, goal-focused team player who consistently meets and exceeds sales targets. Reliable and flexible with strong emphasis on achieving results through collaboration and strategic planning. Sales professional with comprehensive understanding of automotive industry, adept at identifying customer needs and delivering tailored solutions. Known for fostering collaborative team environments and consistently meeting sales goals through effective communication and adaptability to changing market conditions. Extensive product knowledge and strong interpersonal skills ensure high customer satisfaction and repeat business. Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

9
9
years of professional experience

Work History

Automotive Sales & Leasing Consultant

802 Toyota
Berlin VT
07.2017 - 08.2023
  • Delivered exceptional customer service, building rapport and trust with clients to enhance sales opportunities.
  • Conducted thorough vehicle presentations, highlighting features and benefits to inform purchasing decisions.
  • Negotiated sales agreements effectively, aligning customer needs with dealership objectives for optimal outcomes.
  • Trained new staff on product knowledge and sales techniques, fostering a collaborative team environment.
  • Implemented follow-up procedures for leads, increasing customer engagement and retention rates significantly.
  • Collaborated with finance department to streamline loan processing for customers, enhancing overall transaction efficiency.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.

Bread Vendor/Delivery Driver

Bimbo Bakeries
Barre, VT
09.2014 - 07.2017
  • Managed inventory levels to ensure timely product availability and minimize waste.
  • Coordinated with suppliers to resolve issues related to deliveries, ensuring consistent supply chain flow.
  • Set up displays and signage to attract customers and boost sales.
  • Reduced order processing times by streamlining communication between departments.
  • Established long-term relationships with key clients by providing consistent, high-quality service.
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
  • Met sales goals by offering excellent customer service.
  • Answered questions and assisted customers with item selection and location.
  • Coordinated with cross-functional teams to ensure product availability for key sales periods.
  • Streamlined inventory management processes, leading to more efficient operation.
  • Enhanced vendor reputation with timely delivery and accurate order fulfillment.
  • Improved client satisfaction by quickly addressing and resolving service issues.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Education

High School Diploma -

Williamstown High School.
Williamstown, VT
06.1991

Skills

  • Goal oriented
  • Closing techniques
  • Sales presentations
  • Cold calling
  • Lead generation
  • Office organization
  • Referral generation
  • Business development
  • Follow-up techniques
  • Relationship building
  • Upselling strategies
  • Contract negotiation
  • Internet communication
  • Strong negotiation
  • Building rapport
  • Persuasion techniques
  • Closing deals
  • Customer service
  • Price negotiation
  • Follow-up skills
  • Friendly and enthusiastic
  • Sales strategies
  • Test drives
  • Email and telephone etiquette
  • Appointment scheduling
  • Delivering vehicles
  • Negotiations strength
  • Customer relationship management
  • Staff training
  • Vehicle preparation
  • Lead follow up
  • Competitive
  • Issue resolution
  • Pre-owned vehicles
  • Demonstrating vehicle features
  • Professional demeanor
  • Product demonstrations

Interests

  • Gym Workouts
  • Mindfulness Practices
  • Yoga
  • High-Intensity Interval Training
  • Music
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping
  • Reading non-fiction books
  • Motorcycle Riding

Timeline

Automotive Sales & Leasing Consultant

802 Toyota
07.2017 - 08.2023

Bread Vendor/Delivery Driver

Bimbo Bakeries
09.2014 - 07.2017

High School Diploma -

Williamstown High School.