Chris Thomas
Huntington Beach
Summary
Dynamic manager with a proven track record at Archies Grill, excelling in team leadership and conflict resolution. Enhanced customer satisfaction through effective communication and performance management, fostering a productive environment. Skilled in time management and staff development, consistently achieving operational goals while maintaining high service standards.
Overview
2025
2025
years of professional experience
Work History
Manager
Sunset Ballroom
Manager
Archies Grill
07.2010 - 12.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Jakes Restaurant
08.1990 - 01.2001
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Incomplete - Hotel, Motel, And Restaurant Management
Northeastern University
Boston, MA04.1990
Skills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Relationship building
- Cross-functional teamwork
- Customer relationship management (CRM)
- Performance management
- Staff development
- Shift scheduling
- Conflict resolution
- Schedule preparation
- Workforce management
- Performance evaluations
- Product management
- Emergency response
- Inventory management
- Customer service
Timeline
Manager
Archies Grill
07.2010 - 12.2024
Manager
Jakes Restaurant
08.1990 - 01.2001
Manager
Sunset Ballroom
Incomplete - Hotel, Motel, And Restaurant Management
Northeastern University
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