Chris Velasquez
Pflugerville,TX
Summary
Proven Manager at Bath & Body Works, adept in team leadership and complex problem-solving. Successfully enhanced customer satisfaction and resolved staff conflicts, ensuring high-quality service. Skilled in cross-training employees for improved team performance, demonstrating exceptional time management and communication abilities.
Overview
4
4
years of professional experience
Work History
Manager
Bath & Body Works
08.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelors Of Fine Arts - Theatre
Texas State University
San Marcos, TX05.2024
Associates Of Arts - Drama
Blinn College
Brenham, TX05.2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Bath & Body Works
08.2020 - Current
Bachelors Of Fine Arts - Theatre
Texas State University
Associates Of Arts - Drama
Blinn College
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