Chris Williams
Fort Worth,TX
Summary
Billing Specialist with extensive experience in managing and maintaining data integrity within admissions and student records systems, including PeopleSoft and SLATE. Developed quality control measures that improved data accuracy, supporting compliance with academic requirements. Provided technical support for database issues, enhancing user satisfaction and operational efficiency. Skilled in creating complex queries and reports to facilitate informed decision-making in administrative processes.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Systems Analyst
Texas Christian University
06.2019 - 12.2025
- Managed and maintained the integrity of admissions and student records systems including PeopleSoft and SLATE, ensuring consistent data alignment and accuracy critical to registrar functions and degree audits.
- Developed and executed quality control queries and reports to identify and resolve systemic data issues, improving data accuracy by 15% and supporting curriculum and course scheduling initiatives.
- Documented CRM configurations, data mappings, and institutional policies to standardize procedures across student records and admissions modules, enhancing staff training and operational consistency.
- Provided technical support and triaged SLATE-related concerns, enabling timely resolution of database and student record discrepancies and improving user satisfaction.
- Created and maintained complex queries, reports, and data extracts to facilitate data-driven decision-making for admissions and registrar office activities, supporting compliance with academic scheduling and grading requirements.
Data Control Specialist
Texas Christian University
08.2014 - 05.2019
- Processed, scanned, and accurately linked student application documents, test scores, and transcripts into PeopleSoft and SLATE databases, directly supporting student records management and course enrollment workflows.
- Maintained and updated applicant files with critical admissions and curricular data, improving data accessibility and reliability for degree audit and catalog management.
- Coordinated large-scale mail campaigns and materials distribution to prospective students and universities, ensuring communication aligned with enrollment schedules and registrar timelines.
- Utilized Microsoft Office and SIS tools daily to manage student information and support registration processes, contributing to streamlined academic scheduling and enrollment reporting.
- Order and managed inventory of admissions materials, ensuring consistent availability to support recruitment and registrar office operations.
Court Program Specialist I – Temporary
Administrative Office of the Courts
01.2013 - 12.2013
- Responsible for scheduling all hearings in residential and commercial mortgage foreclosure cases, reviewing and prepping court files before hearings, attending hearings, and reviewing pending case lists and making recommendations on a course of action.
- Other duties include data entry, filing, records management, scanning, review mail, conform signed orders and statistics.
- Sixth Judicial Circuit
Community Volunteer
VISTA – AmeriCorps VISTA CDC of Tampa Bay
01.2010 - 12.2010
- Setting up new foreclosure client folders, scheduling foreclosure clients for educational and counseling services, creating foreclosure paperwork/information packets and power point presentations for meetings every Tuesday, intake process support, and representation at special foreclosure events in the community including Foreclosure Assistance Workshop and brought in new clients to CDC.
- Auditing over 600 2009-2010 foreclosure folders and all of 2008 foreclosure folders, examining all paperwork to ensure all support documentation was in each file.
- I created a database spreadsheet for client’s folders with missing information.
- Contacted clients with missing information either by phone or mailed out letters.
- Designed a spreadsheet with over 500 contacts for organization and copied business cards to input them on the Visioneer BCR program.
- Utilized the NSTEP program to add client information and edit information of existing clients.
- Audited over 150 client folders for the Carpenters Workbench program and did necessary follow up to complete the folders.
- Assist clients in creating and editing their resumes, and setting up email accounts to aid them in their job search.
- Monitored, cleaned and set up website and pornography blockers for computer lab.
Drug Technician
Adult Juvenile Probation Office
01.2007 - 04.2008
- Conducted drug screening, collecting and disposing of urine specimens, proper specimen identification, and documentation, logs; communicating with staff, probation officers, and offenders, as well as other daily activities that may be required.
- In addition, did filing, data entry, record management, and cataloging documents in preparation for court appearances.
- State of Nebraska – Sarpy County
Education
Master of Liberal Arts - Liberal Arts
Texas Christian University
Fort Worth, TX 01.2015 - 12.2017
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO 01.2004 - 01/2006
Skills
- Data integrity
- Quality control
- CRM configuration
Timeline
Systems Analyst
Texas Christian University
06.2019 - 12.2025
Master of Liberal Arts - Liberal Arts
Texas Christian University
01.2015 - 12.2017
Data Control Specialist
Texas Christian University
08.2014 - 05.2019
Court Program Specialist I – Temporary
Administrative Office of the Courts
01.2013 - 12.2013
Community Volunteer
VISTA – AmeriCorps VISTA CDC of Tampa Bay
01.2010 - 12.2010
Drug Technician
Adult Juvenile Probation Office
01.2007 - 04.2008
Bachelor of Science - Criminal Justice
Colorado Technical University
01.2004 - 01/2006