Chrisalynn Miranda
Orlando,FL
Summary
Detail-oriented Surgery Scheduling Coordinator with expertise in patient coordination, insurance verification, and HIPAA compliance. Proven track record of optimizing surgical schedules and enhancing patient experiences.
Overview
2027
2027
years of professional experience
Work History
Surgery Scheduling Coordinator
Florida Retina Institute
Orlando, FL
03.2019 - Current
- Coordinated surgical schedules, optimizing patient flow and resource allocation.
- Managed communication between physicians, patients, and medical staff to ensure seamless operations.
- Implemented process improvements that enhanced scheduling accuracy and reduced appointment conflicts.
- Oversaw daily operations of surgery scheduling, ensuring compliance with organizational policies.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
- Verified insurance coverage and obtained pre-authorizations.
Certified Ophthalmic Assistant/Surgical Scheduler Coordinator
FLORIA RETINA & VITREOUS CENTER
Orlando, FL
07.2017 - 03.2019
- Assisted ophthalmologists in performing diagnostic tests and procedures, ensuring patient comfort and safety.
- Managed patient scheduling and follow-ups, optimizing clinic workflow and reducing wait times.
- Educated patients on eye care products and post-operative instructions, enhancing patient understanding and compliance.
- Conducted preliminary eye examinations, documenting findings accurately for physician review.
- Trained new staff on office procedures and clinical protocols, fostering a knowledgeable team environment.
- Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Certified Ophthalmic Assistant
EmblemHealth
Manhattan, NY
2015 - 04.2017
- Assisted in patient intake and data entry for electronic medical records
- Supported ophthalmologists during examinations and procedures
- Conducted preliminary tests including visual acuity and tonometry
- Educated patients on post-operative care and treatment options
- Collaborated with team to ensure accurate patient follow-up procedures
- Maintained equipment and ensured compliance with safety protocols
- Trained new staff on office procedures and patient care standards
- Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
Education
High School Diploma -
BRENTWOOD HIGH SCHOOL
Skills
- HIPAA compliance
- Patient coordination
- Insurance verification
- Procedure scheduling
- Calendar management
- Following up with patients
- Facility coordinating
- Obtaining authorizations
- Schedule coordination
- Documentation scanning
Timeline
Surgery Scheduling Coordinator
Florida Retina Institute
03.2019 - Current
Certified Ophthalmic Assistant/Surgical Scheduler Coordinator
FLORIA RETINA & VITREOUS CENTER
07.2017 - 03.2019
Certified Ophthalmic Assistant
EmblemHealth
2015 - 04.2017
High School Diploma -
BRENTWOOD HIGH SCHOOL