Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Chrisande Augustine

Marshall,TX

Summary

Experienced in loan processing, customer service, and collections with a strong background in managing financial records. Responsibilities included tracking invoices and payments, processing loan applications from initiation to decision-making, and ensuring compliance with state regulations through meticulous filing practices. Demonstrated ability to handle customer inquiries professionally while maintaining accurate accounts payable and receivable information. Proven track record of organizing office operations effectively, contributing to a well-functioning work environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Office Manager

Gold Star Finance
Marshall, TX
08.2016 - Current
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Organized company events including holiday parties, team building activities.

•Took loan applications, processed applications and made loan decisions.

•Approved and denied applications. Also followed up on applications to insure they were completed completely thru the whole process. Approved to get information and made the loan. Denied to make sure the denial process was done.

•Paid the office bills and kept them filed properly.

•Kept the company checkbook and made sure it stayed balanced.

•Filed and kept customer files up to standard as the state of Texas did audits regularly.

•Processed loan payments and renewals.

•Cleaned the office and kept it tidy.

•Kept up with referrals and paid referral fees.

•I also do advertising for the office.

Education

High School Diploma -

Snyder High School
Snyder, TX
01-1990

Skills

  • Invoice tracking
  • Accounts payable
  • Accounts receivable
  • Loan processing start to finish
  • Processed payments
  • Processed renewals
  • Payroll
  • Filing
  • Cleaned
  • Customer service
  • Managed employees


Certification

  • State of Texas notary
  • 20 plus years of doing loans and taxes
  • Inside and outside collections

Accomplishments

  • Marshall Texas home town best out of 99 other nominees
  • Past 10 years of Tax training certificates

References

References available upon request.

Timeline

Office Manager

Gold Star Finance
08.2016 - Current

High School Diploma -

Snyder High School
Chrisande Augustine