
Experienced in loan processing, customer service, and collections with a strong background in managing financial records. Responsibilities included tracking invoices and payments, processing loan applications from initiation to decision-making, and ensuring compliance with state regulations through meticulous filing practices. Demonstrated ability to handle customer inquiries professionally while maintaining accurate accounts payable and receivable information. Proven track record of organizing office operations effectively, contributing to a well-functioning work environment.
•Took loan applications, processed applications and made loan decisions.
•Approved and denied applications. Also followed up on applications to insure they were completed completely thru the whole process. Approved to get information and made the loan. Denied to make sure the denial process was done.
•Paid the office bills and kept them filed properly.
•Kept the company checkbook and made sure it stayed balanced.
•Filed and kept customer files up to standard as the state of Texas did audits regularly.
•Processed loan payments and renewals.
•Cleaned the office and kept it tidy.
•Kept up with referrals and paid referral fees.
•I also do advertising for the office.