Chrishaun Coard
Clinton,United States
Summary
Dynamic customer service professional with extensive experience at Price Rite Supermarkets, excelling in cash handling and conflict resolution. Proven track record of enhancing operational efficiency and customer satisfaction through effective team collaboration and employee training. Adept at maintaining accurate financial records while fostering a positive service environment.
Overview
14
14
years of professional experience
Work History
Cashier
Childrens National Hospital
Washington, DC
11.2022 - 06.2025
- Handled transactions efficiently, improving checkout speed; trained team, enhancing service quality.
- Managed cash flow accurately, reducing discrepancies; supervised staff, boosting operational efficiency.
- Processed financial records meticulously, ensuring compliance; resolved issues, maintaining customer satisfaction.
- Maintained organized checkout area, contributing to efficient workflow and customer experience.
- Assisted in training new staff, fostering a collaborative team environment.
- Resolved customer inquiries promptly, ensuring a supportive service experience.
Receptionist
Seabury Resources For Aging
Washington, DC
04.2020 - 10.2022
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Assisted with special projects assigned by management when required.
- Responded to inquiries from internal staff members regarding office operations.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Updated daily log book with information about visitors entering the premises.
Customer Service Associate, Food Service Worker
WAWA
WASHINGTON, United States
12.2018 - 04.2020
- Assisted customers with food orders, enhancing satisfaction and boosting repeat visits.
- Prepared food items following strict guidelines, ensuring quality and consistency.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Handled cash register operations accurately during peak times.
Cashier, Front-End Supervisor, Accountant
Price Rite Supermarkets
DISTRICT HEIGHTS, United States
07.2017 - 09.2018
- Led a team as Front-End Supervisor, enhancing customer service efficiency and streamlining checkout processes at Price Rite Supermarkets.
- Handled cash transactions accurately, improving checkout efficiency and reducing errors.
- Collaborated with team to maintain cleanliness, ensuring a safe and welcoming environment.
- Resolved customer complaints promptly, increasing positive feedback and loyalty.
Cashier, Front-End Supervisor, Bookkeeper
Shoppers Food
CORAL HILLS, United States
06.2013 - 07.2017
- Managed cashier operations, enhancing speed and accuracy, boosting customer satisfaction.
- Led front-end team to optimize workflow, reducing wait times and improving service efficiency.
- Handled bookkeeping tasks, ensuring precise financial records to support fiscal integrity.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
Customer Service Representative, Receptionist
Seabury Resources For Aging
Washington, DC
06.2011 - 09.2011
- Answered customer inquiries via phone, email, and chat.
- Resolved customer complaints promptly and efficiently.
- Provided accurate information about products and services to customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Suitland High
District Heights, MD06.2013
Skills
- Cash handling
- Transaction processing
- Employee training
- Conflict resolution
- Data entry
- Financial reporting
- Training and mentoring
- Communication skills
- Attention to detail
- Team collaboration
- Scheduling appointments
- Record keeping
- Front desk operations
- Active listening
- Problem solving
- Call center experience
References
- Tiara Morton, 7712137546, Childrens National Hospital, K_PRESSLEY@YAHOO.COM
- Kevin Pressley, 2409458594
Timeline
Cashier
Childrens National Hospital
11.2022 - 06.2025
Receptionist
Seabury Resources For Aging
04.2020 - 10.2022
Customer Service Associate, Food Service Worker
WAWA
12.2018 - 04.2020
Cashier, Front-End Supervisor, Accountant
Price Rite Supermarkets
07.2017 - 09.2018
Cashier, Front-End Supervisor, Bookkeeper
Shoppers Food
06.2013 - 07.2017
Customer Service Representative, Receptionist
Seabury Resources For Aging
06.2011 - 09.2011
High School Diploma -
Suitland High