Chris (Leigha) Messer
Summary
Energetic Customer Service Representative with two years experience in customer care. Time management skills and ability to adapt to any method of communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Freedom Fitness
04.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, and ability to find solutions.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Child Care Monitor
Freedom Fitness
11.2022 - 04.2023
- Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
- Collaborated effectively with fellow childcare helpers to maintain an organized workspace conducive to learning and growth for each child.
- Adapted quickly to diverse needs of various children within the group setting, exhibiting flexibility and resourcefulness throughout daily tasks.
Education
No Degree - Digital Media
Del Mar College
Corpus Christi, TX12.2024
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Quick learner
- Patient
- Experienced in technology
Objective
Professional Position in Directing and Screenwriting.
Relevant Coursework
Television Production I
Television Production II
Design I
Digital Media
Certification
- MOS - Microsoft Office Specialist, Word Associate
Accomplishments
Honorary Mention of Radio News Writing Award, April 13, 2024
Honors list for Del Mar College, January 8, 2024
Hornet Award for Creative writing, May 19, 2021
Memberships
National Honor Society 2021-2022
References
Dana Ellison
Dana@freedomfitness.com
(361) 232-3014
Michael Townsend
361-425-7976
Michael@freedomfitness.com
Miguel Herrera
Miguel@freedomfitness.com
(361) 331-4168
Timeline
Customer Service Representative
Freedom Fitness
04.2023 - Current
Child Care Monitor
Freedom Fitness
11.2022 - 04.2023
No Degree - Digital Media
Del Mar College