Chrisnelle Joie Peralta-Young
Event, hospitality, and operations professional with 10+ years of experience in event execution, revenue development, client relations, marketing, and team leadership. B.A. in Arts Administration (Theatre) with a minor in Communications and hands-on experience in performing arts marketing, front-of-house operations, and patron services.
Work History
Catering Sales Manager
1 Year 2 Months- Achieved 171% of first-quarter revenue goal, earning recognition as the region's top-performing full-service Catering Sales Manager.
- Manage weddings, meetings, social events, and group functions from inquiry and contract negotiation through planning and execution.
- Manage catering revenue forecasting, monitor business pace and financial performance, and develop revenue strategies based on projected and actual results.
- Partner across sales, operations, culinary, revenue, and hotel leadership to coordinate successful events and marketing initiatives.
Opening Sales Manager
3 Months- Developed new business and managed key accounts in support of property revenue and occupancy goals.
- Converted leads into booked business through consultative selling and relationship management, achieving higher conversion rates.
Kitchen Manager
1 Year 3 Months- Directed daily operations, including staff supervision, scheduling, payroll, inventory, purchasing, and employee development.
Sales & Event Coordinator
1 Year 2 Months- Managed group and event business from initial inquiry to successful execution, ensuring client satisfaction.
- Coordinated event requirements across hotel departments and external vendors to support successful meetings and social functions.
- Developed strong client relationships that contributed to repeat business and referrals.
Food & Beverage Manager
3 Years 8 Months- Directed high-volume resort operations while leading and developing a team of 15+ associates and consistently exceeding departmental sales goals.
- Served as Manager on Duty, supporting property-wide operations, guest resolution, staffing, training, and cross-departmental coordination.
Front of House & Social Media Coordinator
3 Years 2 Months- Supported social media, community outreach, guest relations, employee training, special events, and day-to-day operations.
Education
Bachelor of Arts - Arts Administration (Theatre)
- Minor: Communications
COMMUNITY & ARTS LEADERSHIP
Destin Chamber - Ambassador • StageCrafters - Publicity Team • The Founding Moms - St. Louis Group Lead
TECHNICAL SKILLS
Delphi/Amadeus, Cvent, Sertifi, Canva, Microsoft Office, Google Workspace, Social Media, Box Office/Ticketing
Skills
ARTS & THEATRE EXPERIENCE
Marketing & Social Media Intern | The Fox Theatre, St. Louis, MO | 2014–2015
- Created promotional and social media content, wrote press releases, interviewed visiting artists, and supported audience engagement, artist relations, box office sales, and patron services.
Front of House Management | University of West Florida Theatre, Pensacola, FL | 2023
- Supervised ushers and volunteers; managed seating, patron concerns, and house operations; and coordinated with box office and stage management to ensure smooth, on-time performances.
SELECTED STAGE CREDITS
Sister Act - StageCrafters • Death and the Maiden - Paulina • Standing on My Knees -Catherine • Every 28 Hours Play Festival -St. Louis