Summary
Overview
Work History
Education
Skills
Timeline
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Chrissie Coffman

Ennis,MT

Summary

Driven professional with a strong background in customer service and inventory management. Excelled in enhancing customer satisfaction and streamlining inventory processes, achieving an exceptional accuracy level in cash handling and inventory audits. Skilled in POS system operations and conflict resolution, showcasing reliability and a commitment to excellence.

My main objective is to obtain a career with a company that will allow me to utilize my previous job experience while learning new skills that would lead to further advancement and greater career opportunities within.

Overview

6
6
years of professional experience

Work History

Cashier/Customer Service Representative

Family Dollar
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Inventory Analyst

Ennis Lumber
05.2023 - 02.2024
  • Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
  • Collaborated with cross-functional teams to ensure seamless coordination of inventory movement across departments.
  • Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
  • Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
  • Reduced stock discrepancies with thorough investigation of variances and prompt resolution of issues.
  • Implemented cycle counting programs that enabled faster identification of discrepancies leading to timely corrective actions.
  • Ensured accurate documentation of all inventory transactions using specialized software solutions designed for efficient data entry.

Cashier/Customer Service Representative

Rocky Mountain Supply
11.2018 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Spokane Community College
1810 N. Green St. Spokane, WA 99217

High School Diploma -

Butte High
401 S. Wyoming Butte, Montana 59701
06.1991

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Professionalism and Courtesy
  • Cash register systems
  • Cash handling expertise
  • Product restocking
  • Conflict Resolution
  • Issue Resolution
  • Merchandise Restocking
  • POS system operations
  • Inventory Management
  • Daily Reporting

Timeline

Cashier/Customer Service Representative

Family Dollar
02.2024 - Current

Inventory Analyst

Ennis Lumber
05.2023 - 02.2024

Cashier/Customer Service Representative

Rocky Mountain Supply
11.2018 - 05.2023

Spokane Community College

High School Diploma -

Butte High

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Chrissie Coffman