Christa Washington
Suffolk,VA
Summary
Seeking employment opportunities in the business environment, in Information Systems Technology (IT) sector, or logistics field to broaden my career skills while advancing the company's mission goals and objectives. Through education, mentorship and on the job training, my contribution will aid the overall sustainment of the company.
Overview
6
6
years of professional experience
Work History
Process Assistant
Amazon
Chesapeake, VA
06.2022 - Current
- Consulted with leadership to resolve quality, production, and efficiency problems
- Responded to advanced issues with professional and relationship-focused approach
- Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
- Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
Delivery Driver
Amazon DSP
Chesapeake, VA
10.2021 - 02.2022
- Received daily delivery instructions and route assignments from dispatch.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Team Lead
Panera Bread
, Suffolk, Virginia
09.2020 - 06.2022
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Rotated through series of different stations based on team needs.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Certified Swing Manager
McDonald’s
, Virginia
06.2018 - 08.2020
- Maintained control of shift operations.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Managed daily cash receipts and deposits
- Resolved problems or concerns to satisfaction of involved parties.
Education
Bachelors of Science - Interdisciplinary Studies
Norfolk State University
Norfolk, VA12.2023
Associate of Applied Science - Information Systems Technology (Network Administration
Tidewater Community College
Portsmouth, VA05.2021
Skills
- Decision Making
- Operations Monitoring
- Verbal and Written Communication
- Task Prioritization
- Highly Efficient and Productive
- Critical Thinking
- Multitasking and Time Management
- Ease with Computers and Technology
- Stacking and Staging
- One-Man-Lift Operation
- Pallet Jack Operation
Timeline
Process Assistant
Amazon
06.2022 - Current
Delivery Driver
Amazon DSP
10.2021 - 02.2022
Team Lead
Panera Bread
09.2020 - 06.2022
Certified Swing Manager
McDonald’s
06.2018 - 08.2020
Bachelors of Science - Interdisciplinary Studies
Norfolk State University
Associate of Applied Science - Information Systems Technology (Network Administration
Tidewater Community College
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