CHRISTA WENGER
Martinez,California
Summary
Detail-oriented Pharmacy Technician and Administrative Assistant with 15 years of experience in inventory management and insurance billing. Ensures client confidentiality and compliance with HIPAA standards while enhancing operational efficiency. Skilled in pharmacy software and data entry, with strong organizational and interpersonal abilities that support effective office operations.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Rite Aid
Oakland, USA
11.2021 - 11.2024
- Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
- Provided exceptional customer service at the pharmacy counter.
- Processed and filled prescriptions accurately for customer satisfaction.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Managed daily pharmacy operations, including receiving orders, stocking shelves, and preparing medications for delivery or pickup to ensure seamless service.
- Processed insurance claims and payments for medications, facilitating timely access to prescriptions for patients.
- Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.
- Adhered strictly to HIPAA regulations related to confidentiality of patient information at all times.
- Organized medications to ensure efficient distribution process.
- Coordinated with prescriber or pharmacist to clarify issues or problems with dosing or instructions.
- Supplied and monitored robotic machines to properly label and dispense medicine into containers.
- Compiled inventory reports to track levels, identify out-of-stock items, and manage expired medications effectively.
- Rotated shelves to check for and dispose of expired medications.
- Managed inventory levels and restocked medication supplies efficiently.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
Rite Aid Pharmacy Technician School
Rite AidSkills
- Insurance Billing
- Drug Inventory Management
- Order Verification
- Inventory Management
- Prescription Filling
- Insurance Verification
- Medication Dispensing
- Training Support
- Pharmacy Software Proficiency
- Problem Solving
- Patient Confidentiality
- Time Management
- Computer Literacy
- Continuous Learning
- Professionalism
- Organizational Skills
- Customer Interaction
- Interpersonal Skills
- Adaptability
- Data Entry
- Patient Profile Setup
- HIPAA Compliance
- Team collaboration
- Multitasking
- Process Optimization
- Time management
- Effective communication
Timeline
Pharmacy Technician
Rite Aid
11.2021 - 11.2024
Rite Aid Pharmacy Technician School