Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate
Christal-Rayne Roberts

Christal-Rayne Roberts

Orange,NJ

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Victoria's Secret & PINK. Skills in cash handling and problem-solving have led to excellence in teamwork and collaboration, contributing to a positive team environment and goal achievement. Combining technical proficiency with exceptional people skills, approach drives results and fosters a welcoming atmosphere for all clients.

Overview

2
2
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
07.2024 - Current
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Intern

St Barnabas
01.2023 - 03.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

High School Diploma -

Orange High School
Orange, NJ
06-2024

Associate of Arts - Liberal Arts

Essex County College
Newark, NJ
05-2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Goal-Oriented
  • Reliable and punctual
  • Exceptional customer service
  • Cash Handling

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Associate

Victoria's Secret & PINK
07.2024 - Current

Intern

St Barnabas
01.2023 - 03.2023

High School Diploma -

Orange High School

Associate of Arts - Liberal Arts

Essex County College

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Christal-Rayne Roberts