Christel Alty
Bridgeport,CT
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Yard House Restaurant
11.2021 - 07.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Collected information from arriving customers to seat groups or place them on waitlist.
Warehouse Packer
Amazon
01.2021 - 04.2021
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
Sales Associate
Footlocker Inc
09.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Communications
University of Connecticut
Stamford, CT05.2024
No Degree - Business Administration
Norwalk Community College
Norwalk, CT05.2024
BBA - Sports Management
Saint Johns University
Queens, NY05.2024
High School Diploma -
Central High School
Bridgeport, CT06.2020
Skills
- Group Reservations Management
- Impression Management
- Performance Strategies
- Safe Work Practices
Languages
French
Native or Bilingual
Timeline
Restaurant Hostess
Yard House Restaurant
11.2021 - 07.2022
Warehouse Packer
Amazon
01.2021 - 04.2021
Sales Associate
Footlocker Inc
09.2019 - 01.2021
No Degree - Communications
University of Connecticut
No Degree - Business Administration
Norwalk Community College
BBA - Sports Management
Saint Johns University
High School Diploma -
Central High School
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