Summary
Overview
Work History
Education
Skills
Languages
Objetive
Timeline
Generic

Christel Tolmos

Rockville,MD

Summary

Dynamic professional with a proven track record in customer service and conflict resolution, honed at Columbia College Peru. Excelled in roles requiring excellent personal presentation and teamwork, significantly enhancing client satisfaction. Skilled in adapting to diverse situations with a leadership approach, consistently delivering results beyond expectations.

Overview

4
4
years of professional experience

Work History

Sales Associate

Zara USA
Bethesda, MD
07.2024 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Engaged customers in friendly, professional dialogue to determine needs.

Receptionist

Columbia College Peru
Peru, Lima
03.2023 - 07.2023
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.

Model

Columbia College Peru
Peru, Lima
04.2021 - 02.2023
  • Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
  • Maintained a positive attitude while working long hours under challenging conditions at times.
  • Upheld high standards of professionalism in stress environments.

Education

Some College (No Degree) - Commercial Aviation

Columbia College
Peru Lima
02-2023

High School Diploma -

Jose Abelardo Quiñones Gonzales
Peru Lima
12-2020

Trainings -

Columbia College
Peru

Skills

  • Customer service
  • Conflict resolution
  • flexible
  • adaptation
  • leadership
  • situational awareness
  • excellent personal presentation
  • teamwork

Languages

Spanish
Native/ Bilingual
English
Professional

Objetive

  • Passionate about customer service and aviation, I am looking to work as a Cabin Crew member in this airline, where I can apply my skills in passenger service, safety and hospitality on board, guaranteeing an exceptional flight experience, ensuring the well-being and comfort of passengers, complying with the highest standards of safety and quality in service.

Timeline

Sales Associate

Zara USA
07.2024 - Current

Receptionist

Columbia College Peru
03.2023 - 07.2023

Model

Columbia College Peru
04.2021 - 02.2023

Some College (No Degree) - Commercial Aviation

Columbia College

High School Diploma -

Jose Abelardo Quiñones Gonzales

Trainings -

Columbia College
Christel Tolmos