Christen Jackson
Baltimore,MD
Summary
Accomplished Head Bartender at Vinny's Italian Restaurant, renowned for innovative cocktail creation and staff training excellence. Leveraged strong communication skills and POS system proficiency to enhance customer satisfaction and streamline operations. Successfully reduced inventory waste by 15% at Steelpoint Bar, showcasing expertise in cash handling and attentive service.
Overview
2026
2026
years of professional experience
Work History
Head Bartender
Vinnys Italian Restaurant
Baltimore MD
01.2023 - Current
- Managed bar operations, ensuring high standards of cleanliness and organization.
- Trained and mentored junior bartenders, enhancing team performance and service quality.
- Developed innovative cocktail recipes, increasing customer satisfaction and engagement.
- Collaborated with kitchen staff to create drink pairings that complemented menu offerings.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender Supervisor
Steelpoint Bar
2515 Sparrows Point Rd
2021 - 2024
- Supervised daily operations, ensuring efficient bar service and optimal customer satisfaction.
- Trained and mentored staff on cocktail preparation and customer engagement techniques.
- Implemented inventory management processes to reduce waste and improve stock accuracy.
- Developed and maintained bar menu, introducing seasonal specials to enhance guest experience.
Server
Canton Dockside
6712 Boston Street
2007 - 2018
- Provided exceptional customer service to enhance guest satisfaction.
- Managed order accuracy and timely delivery of food and beverages.
- Collaborated with kitchen staff to ensure efficient meal preparation.
- Assisted in training new team members on operational procedures.
Education
High School Diploma -
Patapsco High School
Baltimore, MDMedical Billing
All State Career
Baltimore, MD06.2005
Skills
Staff training and supervision
Cash handling expertise
Attentive service
Taking inventory
POS system proficiency
Strong communication skills
Timeline
Head Bartender
Vinnys Italian Restaurant
01.2023 - Current
Bartender Supervisor
Steelpoint Bar
2021 - 2024
Server
Canton Dockside
2007 - 2018
High School Diploma -
Patapsco High School
Medical Billing
All State Career