Christen Ratliff
Fairfield
Summary
My professional objective is to leverage my passion for working with the public and building meaningful connections with individuals. My primary goal is to excel in delivering exceptional customer service, recognizing its pivotal role in enhancing both personal and organizational success. I am adept at receiving and implementing guidance, always maintaining a proactive attitude towards acquiring new skills and knowledge. My unwavering reliability underscores my commitment to contributing positively to the reputation and success of the company I represent.
Overview
10
10
years of professional experience
2010
2010
years of post-secondary education
Work History
Leasing Professional
Cobblestone Grove
Fairfield
03.2024 - Current
- Managed leasing process by guiding prospective tenants through property tours.
- Assisted clients in selecting appropriate rental units based on their needs.
- Coordinated with property management to ensure timely maintenance requests.
- Follow-up on completed work orders
- Manage inbound calls and emails
- Assist with renewals and resident retention efforts
- Process notices and maintain accurate documentation
- Maintain a clean, organized, and professional office environment
Server
Funnybone
Liberty Township
02.2019 - Current
- Maintaining a clean work environment
- Working at a fast pace with efficiently
- Training new staff
- Running orders
- Stocking
Server
BJ's BrewHouse
Cincinnati
06.2018 - 02.2019
- Maintaining a clean work environment
- Working at a fast pace with efficiently
- Running orders
- Stocking
Server
O'Charley's
Springdale
03.2018 - 09.2018
- Maintaining a clean work environment
- Working at a fast pace with efficiently
- Running orders
- Stocking
Server
Pappadeaux Seafood Kitchen
Springdale
12.2015 - 01.2018
- Maintaining a clean work environment
- Working at a fast pace with efficiently
- Running orders
- Stocking
- Training new staff
Education
High school diploma -
Hamilton High School
Hamilton, OHSkills
- Multitasking in high volume environments
- Excellent customer service
- Team collaboration
- Communication
- Critical thinking
- Time management
- Problem solving
- Optimal service
- Adaptability
- Time management
- Organization
- Leasing and resident relations
Timeline
Leasing Professional
Cobblestone Grove
03.2024 - Current
Server
Funnybone
02.2019 - Current
Server
BJ's BrewHouse
06.2018 - 02.2019
Server
O'Charley's
03.2018 - 09.2018
Server
Pappadeaux Seafood Kitchen
12.2015 - 01.2018
High school diploma -
Hamilton High School