Ambitious young professional with 5+ years in customer-forward positions. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
● Staff Training & Development ● Complaint Resolution ● Policy & Procedure Enforcement ● High-Volume Environments ● Sales & Upselling ● Microsoft Office ● Typing Proficiency ● Accounting & Finance Foundational Skills ● Customer Relationship Management