Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evan McMurry

Boise,ID

Summary

Ambitious young professional with 5+ years in customer-forward positions. Bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work History

Leasing Professional

Greystar Property Management
05.2023 - Current
  • Successfully maintained 188 residential units, consistently exceeding monthly leasing targets.
  • Increased occupancy by 8% while going above expectations of Greystar
  • Successfully leased and maintained 188 residential units, consistently exceeding monthly leasing targets. e
  • Responded to inquiries, conducted follow-up calls, and provided timely responses to prospective residents
  • Fostered strong relationships with all potential prospects and residents
  • Assisted in preparation of leasing reports, market analysis, and competitive surveys to identify market trends and opportunities for improvement

Fine Dining Server

The Arid Club
08.2022 - 04.2023
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and repeat clients
  • Supported 12 - person wait staff who served & attended to specific needs for high-profile clientele
  • Significantly boosted sales by effectively upselling premium products to valued patrons
  • Ensured seamless order management and precision by maintaining clear communication with kitchen staff

Shift Leader

Dutch Bros Coffee
05.2019 - 05.2022
  • Addressed customer concerns and challenges, providing creative solutions to ensure continued customer satisfaction
  • Provided exemplary training and guidance to teams, enhancing overall performance reaching the common objective
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

BBA - Business Administration, Entrepreneurship Management

Boise State University
Boise, ID
05.2023

Skills

● Staff Training & Development ● Complaint Resolution ● Policy & Procedure Enforcement ● High-Volume Environments ● Sales & Upselling ● Microsoft Office ● Typing Proficiency ● Accounting & Finance Foundational Skills ● Customer Relationship Management

Timeline

Leasing Professional

Greystar Property Management
05.2023 - Current

Fine Dining Server

The Arid Club
08.2022 - 04.2023

Shift Leader

Dutch Bros Coffee
05.2019 - 05.2022

BBA - Business Administration, Entrepreneurship Management

Boise State University
Evan McMurry