Christena (Jory) Dodson
Kent
Summary
Dedicated professional server with experience at Mexican Villa, excelling in high-volume dining and register operation. Ability to enhance customer satisfaction through effective communication and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Server
Mexican Villa
03.2012 - 04.2026
- Greeted new customers, discussed options and specials, and took orders.
- Worked with POS system to place orders and manage bills.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Handled both debit/credit cards and cash as payment.
- Used communication and problem-solving skills to resolve customer complaints.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Nutrition Assistant
Mercy Hospital Springfield
06.2016 - 01.2017
- Assisted patients clients with meal plan development, addressing individualized dietary requirements.
- Monitored patient progress, documenting changes in health status and nutritional status.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
- Delivered meals to patients in a timely manner.
Education
Bachelor of Science - Geography
Missouri State University
Springfield, MO05-2020
Skills
- Dining area maintenance
- Register operation
- Daily specials memorization
- High volume dining
Certification
Food Handler Certification
Timeline
Nutrition Assistant
Mercy Hospital Springfield
06.2016 - 01.2017
Restaurant Server
Mexican Villa
03.2012 - 04.2026
Bachelor of Science - Geography
Missouri State University