Christi I. Val
Summary
Results-driven sales and operations leader with experience across Automotive, Mortgage, Digital Retail, and High-Performance Sales environments. Proven ability to strengthen CRM processes, increase lead conversion, optimize online sales performance, and build high-producing teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Internet Sales Director
Earnhardt Hyundai
05.2025 - 11.2025
- Spearheaded innovative online sales strategies for two Hyundai locations, increasing online sales 15–17% monthly.
- Utilized CRM tools to improve follow-up, conversion, and customer engagement.
Internet Sales Manager
Chapman Hyundai
02.2025 - 05.2025
- Managed online sales operations with strong relationship-building and conversion focus.
Internet Sales Manager
Bell Toyota
12.2024 - 02.2025
- Strengthened customer satisfaction through prompt communication and digital retail strategies.
Internet Sales Manager
Larry Miller Hyundai
11.2023 - 11.2024
- Oversaw online lead flow, CRM accuracy, and finance coordination.
Internet Sales Manager
Earnhardt Hyundai
01.2023 - 11.2024
- Drove Internet Sales performance by optimizing CRM workflows and increasing appointment-to-show rates.
Mortgage Loan Officer
American Pacific Mortgage
06.2022 - 10.2022
- Cultivated loan referrals, evaluated credit applications, and ensured compliance with state and federal regulations.
Mortgage Loan Officer
Cardinal Financial
08.2021 - 06.2022
- Built strong referral relationships and ensured clean, compliant loan files.
Mortgage Loan Originator
Loan Depot
10.2019 - 07.2021
- Originated purchase and refinance loans, managed pipeline flow, and maintained full compliance.
Education
High School Diploma - undefined
Inola High School
Business Management - undefined
University of Phoenix
Skills
- Digital Sales
- CRM Proficiency
- Lead Conversion
- KPI Tracking
- Customer Engagement
- Operations
- Finance Coordination
Certification
Nationwide Multistate Licensing System & Registry (NMLS)
Timeline
Internet Sales Director
Earnhardt Hyundai
05.2025 - 11.2025
Internet Sales Manager
Chapman Hyundai
02.2025 - 05.2025
Internet Sales Manager
Bell Toyota
12.2024 - 02.2025
Internet Sales Manager
Larry Miller Hyundai
11.2023 - 11.2024
Internet Sales Manager
Earnhardt Hyundai
01.2023 - 11.2024
Mortgage Loan Officer
American Pacific Mortgage
06.2022 - 10.2022
Mortgage Loan Officer
Cardinal Financial
08.2021 - 06.2022
Mortgage Loan Originator
Loan Depot
10.2019 - 07.2021
High School Diploma - undefined
Inola High School
Business Management - undefined
University of Phoenix