CHRISTI VONBERG
GROVES,Texas
Summary
Detail-oriented Patient Services Specialist skilled in electronic health records, insurance verification, and patient intake procedures. Committed to enhancing patient experiences through effective communication and meticulous attention to detail.
Overview
17
17
years of professional experience
Work History
Patient Services Specialist
Southeast Texas Medical Associates
Beaumont, Texas
07.2023 - 10.2025
- Scheduled appointments using electronic health record systems.
- Managed patient check-in and registration processes efficiently.
- Coordinated insurance verification and eligibility checks for patients.
- Answered patient inquiries and provided information about services.
- Assisted providers with patient documentation and administrative tasks.
- Maintained strict confidentiality when dealing with sensitive information.
Admissions Supervisor
Tyler County Hospital
Woodville, Texas
05.2020 - 04.2023
- Supervised admissions staff to enhance patient intake efficiency.
- Coordinated training sessions for new admissions personnel to enhance service quality.
- Implemented workflow improvements to streamline the admissions process at the hospital.
- Reviewed and updated patient records to maintain regulatory compliance and accuracy.
- Communicated with medical staff to address patient admission inquiries promptly.
- Collaborated with Utilization Review Coordinator to secure benefits and pre-authorizations for inpatient and outpatient services.
Admissions Clerk
Tyler County Hospital
Woodville, Texas
05.2010 - 05.2020
- Processed patient admissions and ensured accurate data entry into hospital systems.
- Verified insurance information and collected necessary documentation from patients.
- Assisted patients with registration forms and answered inquiries about admission processes.
- Coordinated communication between departments for efficient patient intake procedures.
- Managed patient records and maintained confidentiality in compliance with regulations.
- Trained new staff on admissions procedures and hospital software systems.
Technician
Physicians Eye Center
Port Arthur, Texas
07.2008 - 03.2009
- Performed Visual Field tests
- Acquired patient history
- Organized medical records to enhance patient accessibility.
- Maintained inventory of medical supplies to support efficient clinic operations.
Education
High School Diploma -
Port Neches-Groves High School
Port Neches, TX05-1994
Skills
- Electronic health records
- Appointment scheduling
- Insurance verification
- Patient intake procedures
- Patient documentation
- Data entry
- Staff training
- Effective communication
- Attention to detail
- Customer service
Timeline
Patient Services Specialist
Southeast Texas Medical Associates
07.2023 - 10.2025
Admissions Supervisor
Tyler County Hospital
05.2020 - 04.2023
Admissions Clerk
Tyler County Hospital
05.2010 - 05.2020
Technician
Physicians Eye Center
07.2008 - 03.2009
High School Diploma -
Port Neches-Groves High School