Summary
Overview
Work History
Education
Skills
Timeline
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Christian Avalos

Pismo Beach,California

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills

Overview

13
13
years of professional experience

Work History

Lead Retail Sales Consultant

AT&T
10.2019 - Current
  • Trained new retail sales consultants, imparting essential product knowledge and sales skills for success on the job.
  • Analyzed daily sales reports to identify best-selling items and adjusted merchandising plans accordingly for maximum impact.
  • Provided exceptional product demonstrations showcasing features and benefits that catered to specific customer requirements.
  • Streamlined communication between management and staff, fostering an environment of collaboration and teamwork.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Displayed excellent problem-solving skills, locating root causes of complex smartphone problems quickly and efficiently.
  • Performed software updates, installations, and data transfers as part of routine device maintenance services.

Retail Store Manager

Spring Mobile/ Prime Communications
08.2018 - 10.2019
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Trained team members in successful strategies to meet operational and sales targets
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products

Assistant Business Manager

Spring Mobile
06.2017 - 08.2018
  • Drove new business by acquiring new clients and expanding new and existing relationships
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases
  • Set up, updated and closed business and personal accounts
  • Identified opportunities to further business transactions via upselling and cross-selling
  • Motivated team members to meet and exceed sales targets

Retail Sales Associate

Spring Mobile
07.2016 - 06.2017
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Answered customer questions regarding merchandise and pricing
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Ensured efficient and timely replenishment of sales floor merchandise
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations

Sales Consultant

Sprint by Arch Telecom
11.2015 - 07.2016

  • Met existing customers to review current services and expand sales opportunities.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Researched and customized service proposals for clients.
  • Completed stock orders and managed inventory levels.
  • Counted cash drawers and made bank deposits

Assistant Manager/Sales Associate

Radioshack
11.2011 - 04.2015
  • Met existing customers to review current services and expand sales opportunities.
  • Assisted manager with creating schedules, training and role playing with new or under performing staff, weekly/monthly reviews
  • Built relationships with customers and the community to promote long term business growth
  • Mid day banking deposits, and closing day counts
  • Answered questions regarding the store and its merchandise
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.

Education

High School Diploma -

Lopez High School
2011

Skills

  • Bilingual in English and Spanish
  • Meticulously detail-oriented
  • Outstanding interpersonal skills
  • Self-motivated
  • Proficient in smart device operation
  • Quick learner
  • Strong team player
  • Organizational skills
  • Efficient multi-tasker
  • Analytical and critical thinker
  • Troubleshooting expert with smart devices and computers
  • Effective leader
  • Consistently meet goals

Timeline

Lead Retail Sales Consultant

AT&T
10.2019 - Current

Retail Store Manager

Spring Mobile/ Prime Communications
08.2018 - 10.2019

Assistant Business Manager

Spring Mobile
06.2017 - 08.2018

Retail Sales Associate

Spring Mobile
07.2016 - 06.2017

Sales Consultant

Sprint by Arch Telecom
11.2015 - 07.2016

Assistant Manager/Sales Associate

Radioshack
11.2011 - 04.2015

High School Diploma -

Lopez High School

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Christian Avalos