Christian Cesena
El Cajon,CA
Overview
8
8
years of professional experience
Work History
Canvas/Sales Rep
City Canvas
01.2017 - 09.2023
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Floor Associate
Oakley Sunglasses
08.2018 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Communication with customers professionally and proactively to provide product information and advice.
Sales Representative
Union Tribune
02.2016 - 03.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
High School Diploma -
Hilltop High School
Chula Vista06.2018
Skills
- Problem-Solving Strengths
- Product Promotion
- Product and Service Knowledge
- Inside and Outside Sales
- Customer Retention Abilities
Timeline
Sales Floor Associate
Oakley Sunglasses
08.2018 - 06.2019
Canvas/Sales Rep
City Canvas
01.2017 - 09.2023
Sales Representative
Union Tribune
02.2016 - 03.2018
High School Diploma -
Hilltop High School